Are you ready to bring your amazing self to work?

At Macy's, Inc., we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One.

We know that each person here is unique. We respect and invest in each individual to create growth, pride and satisfaction.

If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from.

Our success will be built on amazing colleagues, working together.

Job Summary :

Our Asset Protection Security team uses advanced technology and analytics tools to reduce shortages and protect our bottom line.

As an Asset Protection Detective, you will have the opportunity to receive expert training and develop your skills in this role.

You will create and foster relationships with store teams and law enforcement agencies. Our goal is to protect company assets while maintaining a safe, customer-centric shopping environment.

What we can offer you :

An inclusive, challenging, and refreshingly fun work environment

Empowerment to perform impactful work with tangible results

Coverage across medical, dental, vision, and retirement

Employee Assistance Program (mental health and financial literacy resources)

Fully-Funded education benefits may include 100% of tuition, books, and fees

Merchandise discounts

Colleague Resource Groups (CRGs), give-back / volunteer opportunities

What you will do :

Use surveillance techniques to help identify and apprehend individuals who shoplift and dishonest employees

Understand and leverage de-escalation tools in order to provide a safe and secure environment for our customers and colleagues

Recover stolen merchandise

Research and provide statements and evidence to support investigations

Prepare reports on theft incidents, investigations, and audits

Maintain strict compliance with the law and company policies regarding apprehensions, searches, and evidence preservation

Build and maintain partnerships with store colleagues, as well as outside groups, such as law enforcement

Testify in court for criminal and civil cases

Train colleagues on protocols to help protect company assets

Respond to alarm conditions and work on special assignments

Facilitate first aid for customers and colleagues

Who you are :

Focused on upholding Macys dedication to fulfilling ideals of diversity, inclusion and respect that our company aspires to achieve, every day in every store and office, with every customer and associate

Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality

A resourceful self-starter who can adapt quickly to changing priorities

Ability to communicate and share information with diverse groups of customers and peers

Enjoy working as part of a team, as well as independently

Obtain and maintain required licenses, trainings, and certifications

High School Diploma or equivalent

Essential Physical Requirements

Walking, standing for extended periods; bursts of quick movement

Requires hearing, close vision, color vision, and ability to adjust focus.

Occasional stooping, kneeling, crouching, and reaching above eye level

Ability to spend long periods of time in enclosed areas

Lifting and moving items up to 30 pounds

About Macy's

Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store.

Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.

Bring your creativity, energy and ideas to the Macy's team Apply Today!

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc.

reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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This position may be eligible for performance-based incentives / bonuses. Benefits include 401k, medical / vision / dental / life / disability insurance options, PTO accruals, Holidays, and more.

Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.

Last updated : 2024-06-10