The Visiting Nurse Association of Florida (VNA)

is a 45-year-old home health agency that is growing and looking to hire

multiple

Medical Services Rep (MSR)

Looking for an MSR with a book of business of referral sources for

Why join our VNA family?Flexible Scheduling- We know how important work / life balance is.Independent practiceGreat scheduling team who understands and respects you.

Variety of clients with different needs, ages and diagnosis.Providing treatment and care to patients in their home, who will smile when they see youInterviews available within 24 hours.Positions available NOW!

If you have a passion for helping others and want to work for a home care agency that treats their employees like family, we would love to hear from you. Please apply now.

SUMMARYServes as a liaison between the professional staff, community, hospital, healthcare facilities, physician, physician's staff,elder care attorneys and elder planning financial advisors.

Acts as a resource for information to ensure quality care for thepatient.

ESSENTIAL DUTIES AND RESPONSIBILITIES1. Complies with agency policies and procedures.2. Ensures open line of communication and education between the agency, physician and physician's staff, hospitaland facility staff, attorneys and financial planners servicing our demographic.

3. Serves as a liaison between the Agency and the referral community.4. Conducts medical community awareness to promote services of the agency.

5. Keeps referral source profiles current. Provides documentation / information to SVP, Assistant Administrator,Director of Nursing, Scheduling Supervisors and clinical staff to facilitate quality patient care, track referrals andmeet goals set.

6. Retrieves signed POCs or Physician Change Orders from physician's offices as requested. Notifies NurseManager immediately if there are problems obtaining signed POCs / VOs.

7. If certified, will work as a Geriatric Care Manager, providing GCM services in the patient setting.8. Will reach goals for sales calls and admissions.

9. Participates in staff development activities and in-service meeting as required.10. Represents the agency at all times in a professional and loyal manner.

11. Represents the agency at various community network meetings and events.12. Maintains client / patient confidentiality in accordance with Florida Law and the Health Insurance PortabilityAccountability Act (HIPAA).

13. Performs other duties as assigned.

QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Therequirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodationsmay be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and / or EXPERIENCERequires a college degree with study emphasis in communication, public relations or related field.

Suitable experiencemay substitute. Prefer knowledge of the home health industry and Medicare guidelines for home health.

LANGUAGE SKILLSAbility to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.

Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

Ability to write speeches and articles for publication that conform to prescribed style and format. Ability toeffectively present information to top management, public groups, and / or boards of directors.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages. Ability toapply concepts of basic algebra.

REASONING ABILITYAbility to define problems, collect data establish facts, and draw valid conclusions. Ability to interpret an extensivevariety of technical instructions in diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities toperform the essential functions.While performing the duties of this job, the employee is regularly required to sit;

use hands to finger, handle, or feel; andtalk or hear. The employee is frequently required to sit. The employee is occasionally required to stand, walk, and reach with hands and arms.

The employee must occasionally lift and / or move up to 25 pounds. Specific vision abilitiesrequired by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions.

The noise level in the work environment is usually moderate.

Last updated : 2024-05-22