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Front Desk Representative
$31k-42k (estimate)
Part Time 2 Days Ago
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Goldfish Swim School Franchising is Hiring a Front Desk Representative Near Brookline, MA

Front Desk Representatives, with an unforgettable personality, a forever smile, and a passion to serve our guests are the focal point to building our brand and providing best in class customer service to our guests. We welcome unique personalities, just as our swim curriculum is founded on guided play! We want to attract candidates that like to smile, laugh often, work with kids, and have FUN. This role interacts directly with our customers on a daily basis.
WHAT IS EXPECTED OF A FRONT DESK REPRESENTATIVE AT GOLDFISH SWIM SCHOOL?
You must be excited to work in a fun, fast paced environment to make every interaction a positive unforgettable experience for our guests. With our unique, high standard developmental programs you will master the art of guest experience and can grow professionally into an exciting career. You will be trained as a Lifeguard and Swim Instructor so should be prepared to get in the pool and interact with the kids, but your primary responsibilities will be at the Front Desk.
Customer Focus
  • Consistently provide exceptional guest service and enthusiastically create an unforgettable experience through personal interactions with our guests.
GOLDFISH BRAND AMBASSADOR And PRODUCT KNOWLEDGE
  • Become knowledgeable of the Goldfish Swim School Brand and be able to persuade and influence action from the customers by understanding their needs and articulating product benefits.
Responsibility For Business Results
  • Contribute to the success of the school by driving specific business metrics
FRIENDSHIP And COLLABORATION
  • Build friendships based on collaboration, integrity, compassion, and trust to create a great place to work that is reflected by the exceptional guest service.
INITIATIVE And JUDGEMENT
  • Participate and/or initiate special duties and projects to enhance operational efficiency and improve the guest experience.
WHAT MAKES YOU PERFECT FOR THIS POSITION?
  • Must be at least 18 years of age with authorization to work in the U.S.
  • Must have the ability to move swiftly throughout crowded facility during peak hours
  • Must have the capability to positively engage customers at a high-volume store with diverse customer base
  • Available to work a flexible schedule that meets the needs of the business including mornings, evenings, weekends, and call-in shifts (if permitted)
  • No retail experience is required but is preferred.
Compensation: $15.00 - $18.25 per hour
Tropical Vibes & Impacting Lives!You feel it the moment you walk in. There’s more than vibrant colors, a tropical theme and happy children. There’s something different, something extraordinary. Something truly GOLDEN. It’s passion. Not just a passion for kids or a passion for swimming…it’s a special passion for changing – even saving – lives, by being a part of kids learning to swim.
When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You’re also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it’s more than a job - it’s an endless pool of possibilities, opportunities and life-changing moments!
Making Waves with Passion, Purpose & Core Values!At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!We believe in nurturing a culture that provides WOW! Customer ServiceWe do the right things, make the right decisions and treat people with Integrity
  • Compassion
  • Trust
We meet and exceed expectations so you see Extraordinary ResultsWe make a big deal about life’s accomplishments by remembering to Celebrate!Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.

Job Summary

JOB TYPE

Part Time

SALARY

$31k-42k (estimate)

POST DATE

06/09/2024

EXPIRATION DATE

06/25/2024

WEBSITE

goldfishfranchise.com

HEADQUARTERS

Troy, MI

SIZE

200 - 500

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The following is the career advancement route for Front Desk Representative positions, which can be used as a reference in future career path planning. As a Front Desk Representative, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Representative. You can explore the career advancement for a Front Desk Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Representative job description and responsibilities

They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.

01/10/2022: Springfield, MA

Responsible for collecting any applicable fees from the guests and ensuring that only the registered guests stay.

03/23/2022: Laramie, WY

May also be asked to update appointment calendars, validate parking tickets or perform filing and clerical duties.

02/20/2022: Oklahoma City, OK

Processing operational needs, addressing guest requests, completing reports or sharing the highlights of the local area.

01/23/2022: Charlotte, NC

Coordinated and organized front desk operations to ensure excellent guest service.

03/04/2022: Muskegon, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Representative jobs

Requires a minimum of High School Diploma or GED.

02/24/2022: Bloomington, IN

1+ years of experience as Front Desk Representative or similar role.

02/01/2022: Florence, SC

Proven experience as front desk representative, agent or relevant position.

02/28/2022: Queens Village, NY

Use front desk skills to complete their job efficiently.

03/10/2022: Baton Rouge, LA

With experience in customer service.

02/13/2022: Cedar Falls, IA

Step 3: View the best colleges and universities for Front Desk Representative.

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