1 Job in Brockton, MA
Signature Healthcare, MA is Hiring a Practice Manager-Urgent Care Near Brockton, MA
Location: 110 Liberty Street, Brockton, MA
Department: Urgent Care
This is a full-time 40 hour/ week position
ResponsibilitiesPractice Manager - tasks include but are not limited to:
- Overseeing the day-to-day functions of the centers
- Ensuring, directing, and implementing the use of safety compliance, and policy and procedure manuals, while adhering to the centers policy and procedures.
- Scheduling of shifts for all staff members at the center in accordance with company ratio direction.
- Supervision of patient flow in order to maintain efficiency and accordance with Signature’s guidelines.
- Supervises quality of patient care and provides feedback and training as needed.
- Conducting center orientation and initial training of the centers day-to-day operation, in partnership with the clinical training team.
- Handles all internal staff administration issues and/or directs the staff member to the appropriate office (i.e.: HR, Marketing, Facilities, etc.).
- In partnership with Human Resources and Service Line Director conducts annual performance reviews for clinical staff.
- Ensure that the physical building is kept neat, clean, and professional. Reports all facility issues beyond normal cleaning to the facilities manager for review.
- Keeps accurate inventory for all medical, office, and prescription supplies. Order new supplies as needed.
- Collaborates with the marketing team and Marketing Department for local development.
- Able to meet and achieve defined Key Performance Indicators (KPI’s: inventory management, patient satisfaction, staffing, phones).
- Strong verbal and written communications skills required for dealing with physicians and staff.
- Demonstrated success with continuous improvement; experience working with Lean principles preferred.
- Strong interpersonal skills required; provide leadership in the development of goals, creation of plans, and the execution of strategies.
- Demonstrated success with Word and Excel skills.
- Experience in budget management.
- Proven ability to generate quality management reports and documents which clearly and concisely communicate information to physicians and management.
- Working knowledge of employment practices and applicable regulatory requirements of certification agencies such as JC, CLIA, OSHA and other agencies that interact with physician offices.
- Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization may exist.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Must be able to reasonably make appropriate judgment in communications and actions with patients, physicians, other associates, outside agencies, and vendors.
- Education: Bachelors degree required, Masters degree preferred.
- Experience: Manager of Operations with 2 to 4 years of experience, preferably in ambulatory setting. Excellent technical skills in Microsoft Office, Excel, and PowerPoint. Exposure to Lean and Rapid Cycle Quality Improvement, in addition to Process Improvement Workflow Efficiency.
- Certification/Licensure:
- Software/Hardware:
- Other:
Job Summary
Full Time
$133k-184k (estimate)
05/31/2024
06/19/2024
signature-healthcare.org
Brockton, MA
1,000 - 3,000
Related Companies
The job skills required for Practice Manager-Urgent Care include Leadership, Patient Care, Scheduling, Patient Satisfaction, Microsoft Office, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Practice Manager-Urgent Care. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Practice Manager-Urgent Care. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Practice Manager-Urgent Care positions, which can be used as a reference in future career path planning. As a Practice Manager-Urgent Care, it can be promoted into senior positions as a Chief Operating Officer - Physician Practice that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Practice Manager-Urgent Care. You can explore the career advancement for a Practice Manager-Urgent Care below and select your interested title to get hiring information.
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