5 Jobs in Brea, CA
Sunrise Systems is Hiring a Field Service Engineer(Medical Device) Near Brea, CA
- Provide on-site service support, including installation, repair, modifications, and preventive maintenance for in-house instrumentation. Complete documentation for all service activities
- Review products and distribute troubleshooting aids for field personnel.
- Document and distribute technical information regarding resolutions to field problems, hardware and software changes, and product quality improvements. Determine appropriate preventive maintenance procedures, parts kits, and schedules to ensure effective on-going instrument maintenance.
- Review service manual documentation to ensure accuracy and current revision levels. Perform in-house testing of hardware and software changes prior to distribution. Ensure that all supporting documentation is accurate and complete.
- Perform other related duties as assigned.
- A Bachelor ́s degree in an Engineering discipline or equivalent knowledge is required. An AA will be accepted as well.
- A minimum of 2 years of experience in manufacturing, field service, or related industry experience, is required.
- Excellent oral and written communication skills are essential.
- Must have demonstrated troubleshooting and analytical problem solving skills.
Associates are expected to work at least three days in the office, with the opportunity to work 2 days remote.
SkillsYou will be a part of the Global Product Technical Support Team and report to the Manager, Global Product Tech Support SSA responsible for leading a team of support engineers for Automation. If you thrive in fast paced supporting environment where communication skills are an essential prerequisite with the ability to influence across the organization and want to work to build a world-class support organization—read on. In this role, you will have the opportunity to:
- Knowledge of Automation Systems in diagnostic, middleware field.
- Trend, analyze and interpret field generated data and advise a course of action for problem resolution.
- Take a systems approach to instrument issues evaluating implications of both software and hardware on product performance.
- Provide recommendations in development projects as a customer and service advocate.
- Develop creative and effective support strategies, drafting product documentation such as service manuals and software and hardware installation procedures for use by internal and external engineers.
- Bachelor's degree in engineering, science, or related healthcare industry field.
- Instrument experience preferably in the medical diagnostic field.
- Preferred 2 years of relevant experience in the healthcare or biotechnology industry.
- Must be willing to travel internationally and domestically approximately 25% of the time.
- Must be able to support 24/7 on call, as needed. It would be a plus if you also possess experience in:
- An interest in data analytics as applied to failure analysis and corrective actions.
- Focused Urgency - Displays initiative and a willingness to "get it done ". Focuses energy on meeting key targets to achieve quality results. Builds action plans to achieve goals.
- Customer Focus - Learns customer business needs and acts to meet those needs. Communicates regularly with customers to learn about their business challenges and requirements.
CompensationFactors that may affect starting pay within this range may include [geography/market, skills, education, experience, and other qualifications of the successful candidate.
Job Summary
Full Time
$76k-94k (estimate)
05/30/2024
06/25/2024
sunrisesystems.com
PEMBROKE, MA
50 - 100
Private
HENRY C APPLETON
$5M - $10M
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The job skills required for Field Service Engineer(Medical Device) include Field Service, Installation, Troubleshooting, Problem Solving, Technical Support, Preventive Maintenance, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Engineer(Medical Device). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Engineer(Medical Device). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field Service Engineer(Medical Device) positions, which can be used as a reference in future career path planning. As a Field Service Engineer(Medical Device), it can be promoted into senior positions as a Field Service Engineer IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Engineer(Medical Device). You can explore the career advancement for a Field Service Engineer(Medical Device) below and select your interested title to get hiring information.
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