Do you want to advance your career with the world’s first cloud company? Since 1998, Oracle NetSuite has been on a mission to deliver an agile, unified application suite that gives leaders a complete view into their business. Our team is growing, and we’re looking for people like you to help us make a global impact.

As the leading cloud business system, NetSuite includes financials, inventory management, HR, professional services automation, commerce, and more. Tens of thousands of customers all over the world trust NetSuite to give their businesses the visibility, agility, and control needed to make data-informed decisions quickly.

NetSuite is a place where you can build your career and have fun while doing so! We’re invested in our people, our customers, and the community. As part of Oracle, our benefits are second to none. Joining our passionate team means that you’re ready to take your career to the next level. With priceless learning opportunities, strong support, incredible innovation, and volunteer opportunities, NetSuite is committed to creating a workplace where everyone feels empowered and set up for success.

Key responsibilities: 

Participate in the identification and documentation of customer’s NetSuite value.Participate in driving the approach to remediate gaps, and consensus with the Customer.·
Drive a high degree of satisfaction and reference ability.
Understand customer business processes.
Understand the company operations in order to detect and prevent operational and system/technical problems and suggest operational improvements with strategic thinking.
Proactively propose solutions to customers based on the knowledge of the account and business.·
Work alongside other team members with high functional and technical skills.
Performs moderately complex problem solving with assistance and guidance in understanding and applying company policies and processes

Required Qualifications:

Experience with defining requirements for complex customizations and integrations
Graduate of Business Administration, Accounting, Engineering
Strong Communication Skills
Passion for driving Customer satisfaction
Customer Facing
Soft skills