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Wind River Environmental
Bow, NH | Full Time
$71k-91k (estimate)
4 Months Ago
Operations Supervisor
$71k-91k (estimate)
Full Time | Utilities 4 Months Ago
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Wind River Environmental is Hiring an Operations Supervisor Near Bow, NH

Position SummaryThe Operations Supervisor is responsible for the overall performance of their team. Ensures Technicians understand their role in safety and in driving a safety culture. Creates a positive work environment and builds a culture of loyalty and respect.
Position Information
  • Title: Supervisor, Operations
  • Location: Bow, NH
Responsibilities
  • Reviews daily routing schedules in advance of the day of service
  • Checks in with each tech every day
  • Presents information to the team in a manner consistent with company goals
  • Monitors morale
  • Delivers customer interaction training
  • Ensures technicians are properly trained in all aspects of their job
  • Develop leads and any individual service line supervisors to provide proper training, experience, and leadership to technician teams
  • Actively works to gain the respect of subordinates through daily interaction with subordinates; promoting team work, harmony and productivity.
  • Reviews all work orders daily
  • Leverages employee talents by increasing strengths to promote optimal operational efficiencies.
  • Ensures a safe and healthy work environment is maintained at all times and all personnel are trained in operational safety policies, procedures and requirements. Enforces company safety policies and ensures safety equipment is provided as needed to employees so they may safely perform the duties of their jobs without injury to themselves or others.
  • Lead installer of all sewer lines and trains employees
Skills & Abilities
  • Reasoning Ability – Ability to collect data, define problems, establish facts, and draw valid conclusions; to interpret an extensive variety of technical instructions and deal with several abstract and concrete variables.
  • Active Listening – giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Communicating – Effectively providing information to clients, supervisors, peers, and subordinates.
  • Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Monitoring – Monitoring/Assessing performance of technicians to make improvements or take corrective action.
  • Judgment & Decision Making – Considers the relative costs and benefits of potential actions to make the most appropriate decision.
Education/ Experience
  • High School Diploma (Bachelor’s Degree preferred)
  • Five plus years related experience and/or training; or equivalent combination of education and experience in industry.
  • 5 plus years with direct responsibility managing a team of skilled and unskilled workforce
  • Fully proficient in Microsoft Office Suite Software – Excel, PowerPoint, etc.
  • Strong leadership and communication skills
  • Self-starter who can drive accomplishments
  • Strong customer (operations) focus
  • Understanding and experience in driving a safety culture
  • Excellent interpersonal skills
  • Must be able to meet physical demands evaluation
Key Relationships
  • Technician Personnel
  • Dispatch Personnel
  • Customer Care Personnel
  • Safety Management Personnel
  • Operations Management Personnel
Physical Demands
  • The physical demands described here are representative of those that must be met in a regular workday by an employee to successfully perform the essential functions of this job.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Company Offered Benefits
  • Competitive compensation package
  • Medical, dental, vision insurance
  • Employer paid life insurance
  • 401K
  • Paid holidays and generous paid time off plan
  • This position is based in Marlborough, MA
Company OverviewWind River Environmental services and maintains a broad array of non-hazardous liquid waste systems, including grease traps, septic tanks and related waste systems. Headquartered in Marlborough, MA we offer a full suite of services to business, residential and municipal customers throughout the East Coast. Wind River Environmental is an Equal Opportunity Employer.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Utilities

SALARY

$71k-91k (estimate)

POST DATE

02/29/2024

EXPIRATION DATE

07/10/2024

WEBSITE

wrenvironmental.com

HEADQUARTERS

HUDSON, MA

SIZE

500 - 1,000

FOUNDED

1999

REVENUE

$50M - $200M

INDUSTRY

Utilities

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About Wind River Environmental

Your Septic, Grease and Drain Service Experts! Wind River is committed to extending the life of your septic system while protecting the health of you, your family, & the environment! At Wind River Environmental, we want to make septic system care simple and hassle free. Our highly trained septic technicians go above and beyond to ensure that you are aware of any potential issues - necessary repairs, Board of Health requirements, and recommendations for your system. We want to make sure your system is healthy in an effort to save you money on costly repairs and to help keep our environment safe ... and clean. Routine septic system pumping is the key to maintaining a healthy septic system. There is no way to avoid sludge build up, but regular servicing helps keep it at a manageable level. Your septic system must be cleaned properly and pumped on a regular basis to ensure that your system remains at a healthy liquid balance. Regular servicing and septic pumping will help to identify potential problems that could be lurking under the surface. 3 REASONS WHY YOUR SEPTIC AND/OR GREASE SYSTEM DESERVES WIND RIVER 1. We have the best trained technicians in the industry 2. We are WHERE you need us to be WHEN you need us to be there Unparalleled 24 hour emergency service 3. Our 3 step maintenance program is designed to extend the life of your septic system Protect your investment Go with the BEST Go Green! More
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The following is the career advancement route for Operations Supervisor positions, which can be used as a reference in future career path planning. As an Operations Supervisor, it can be promoted into senior positions as an Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Supervisor. You can explore the career advancement for an Operations Supervisor below and select your interested title to get hiring information.

If you are interested in becoming an Operations Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operations Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Operations Supervisor job description and responsibilities

Operations supervisors oversee all the activities within a specific department or area of an organization.

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Operations supervisors are responsible for leading and supervising a group of employees.

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After supervising employees, operations supervisors are responsible for evaluating their performance and delivering feedback, positive or critical, depending on the employee and the situation.

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Operations supervisors are responsible for elevated customer support for the customers who have requested to speak to managers or someone with more authority.

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Often, supervisors create and oversee their team’s workflow, or the tasks required to complete a job.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Operations Supervisor jobs

Supervisors must use active listening skills to understand employee complaints and to work with them to reach a solution.

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Some companies require the operations supervisor to make major contributions to the functions of other departments.

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Operations supervisors report directly to the director of the department they supervise.

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A supervisor oversees the day-to-day performance of employees.

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Therefore, an operations manager needs to have a strong hold over the quality standards of the products.

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Step 3: View the best colleges and universities for Operations Supervisor.

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