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IQON HOSPITALITY
Bothell, WA | Full Time
$36k-47k (estimate)
1 Week Ago
Northwest x Southern Hospitality
Bothell, WA | Full Time
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Guest Service Representative (Training Provided)
IQON HOSPITALITY Bothell, WA
$36k-47k (estimate)
Full Time 1 Week Ago
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IQON HOSPITALITY is Hiring a Guest Service Representative (Training Provided) Near Bothell, WA

Hotel Location: Studio 6 at 24035 Van Ry Blvd, Mountlake Terrace, WA 98043Introduction:We are seeking a friendly and professional Guest Service Representative to join our team at our hotel. The Guest Service Representative will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
  • Manage reservations and check guests in and out using a computerized system
  • Handle guest requests, such as booking tours or making restaurant reservations
  • Assist with check-in and check-out processes, including handling payments and issuing keys
  • Answer phone calls and respond to online inquiries in a timely and professional manner
  • Assist with organizing and setting up events and meetings
  • Handle guest complaints and concerns with grace and professionalism
  • Perform light cleaning duties, such as wiping down counters and restocking supplies
  • Other duties as assigned
Qualifications:
  • Previous experience as a guest service representative or in a customer service role is preferred
  • Strong communication and interpersonal skills
  • Ability to multitask and handle a high-volume workload
  • Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
  • Flexibility to work evenings, weekends, and holidays as needed
Perks:
  • Competitive salary
  • Paid time off
  • Medical, dental, and vision
  • Complimentary public transportation (ORCA: Seattle-Area Regional Buses, Light Rail, Train, Streetcar, Water Taxi, Kitsap Transit, Metro Flex, Monorail, etc.)
  • 401(k) retirement plan (US only), Employer RRSP match (Canada only)
  • Professional development opportunities
  • Positive and supportive work environment

Job Summary

JOB TYPE

Full Time

SALARY

$36k-47k (estimate)

POST DATE

05/18/2024

EXPIRATION DATE

06/12/2024

WEBSITE

iqonhospitality.com

HEADQUARTERS

Dallas, TX

SIZE

<25

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The job skills required for Guest Service Representative (Training Provided) include Customer Service, Guest Service, Microsoft Office, Flexibility, Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Representative (Training Provided). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Representative (Training Provided). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Guest Service Representative (Training Provided) positions, which can be used as a reference in future career path planning. As a Guest Service Representative (Training Provided), it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Representative (Training Provided). You can explore the career advancement for a Guest Service Representative (Training Provided) below and select your interested title to get hiring information.

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If you are interested in becoming a Guest Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Service Representative job description and responsibilities

They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.

01/14/2022: Daytona Beach, FL

A guest service representative generally needs to have excellent communication skills.

01/24/2022: Newark, NJ

They work towards guests’ satisfaction by fulfilling their needs during their trip.

02/19/2022: Springfield, OH

Operates telephone switchboard professionally and efficiently, receives and transfers calls, takes guest messages thoroughly and accurately, and notifies guests of messages.

12/09/2021: Long Beach, CA

Guest Service Representatives are required to perform all the hospitality services to ensure good customer satisfaction.

02/22/2022: Lawrence, MA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Service Representative jobs

Celebrate Success and Learn to Deal With Failures.

02/09/2022: Orlando, FL

Learn the basics, then move on to bigger things.

12/21/2021: Sioux City, IA

Developed excellent customer service and sales experience; developed extensive knowledge of database entry; developed professional communication skills.

03/03/2022: New Suffolk, NY

For the job role of a Guest Service Representative, have to be good at organizational skills to provide good customer service to the guests.

02/22/2022: Florence, AL

Guest Service Representatives have to be good at organizing things and maintaining other duties around the premises.

02/09/2022: Manchester, NH

Step 3: View the best colleges and universities for Guest Service Representative.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College