Reports To

What's In It For You?

• Work / Life Balance: we provide an array of flexible schedule.
• Health Insurance: (Full Time associates) Benefits are effective the 1st day of the month following the date you complete your enrollment, not to exceed 60 days of employment.
• Retirement Savings (401k)
• Paid vacation: Eligibility for this time begins after 90 days of service (you will begin accruing on your first day).
• Flexible Sick Days: We offer flexible sick time which means you may use the time as personal time. Eligibility for this time begins after 90 days of service (you will begin accruing on your first day).
• Room for growth!

Shift: 5:30 am - 10:30 am (flexible availability to include holidays and weekends).

Job Purpose

Job Responsibilities

• Informs customers about the available food and beverage, items available in the Bistro shop and provides customers with information about the hotel.
• Greet guests, escorts them to tables, provides menus, and adds or removes place settings as required.
• Adjust complaints of patrons as directed by supervisor.
• Inspect dining room serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations. Ensures F&B menus are clean and presentable. 
• May prepare beverages and expedite food orders.
• Prepares specialty coffee drinks in accordance with established recipes. Operates Coffee shop equipment according to proper procedures.
• Maintains a neat and clean environment in the Coffee shop. Cleans equipment, displays, floors, etc. as per SOP for daily cleaning program.
• Straightens/refreshes/restocks merchandise and food displays to maintain a “fresh” look in the Bistro area.
• Close and open Coffee shop on time with proper setup for the day and proper closing procedure for the evening.
• Completes all sales through the Micros system, processes transactions in accordance with established accounting procedures ensuring proper cash handling and is responsible for a cash drawer.
• Assists with managing inventory by monitoring stocks and working with management to place orders.
• Accounts for all cash and secures money drops in accordance with hotel and company policies.
• May total receipts, at end of shift, to verify sales and clear cash register. May collect payment from customers.
• Comply with all company policies and procedures pertaining to this position and its duties.
• Other duties as assigned.

Job Skills

• Speak clearly and talk easily with all kinds of people to put them at ease.
• Use judgment and reasoning to cope with emergencies, such as sudden illness, accident, or interrupted service.
• Perform a variety of activities, changing activities often and sometimes without notice.
• Plan and carry out an activity.
• Plan the work of others.
• Carry out instructions furnished in written, oral, or diagrammatic form. Deal with problems involving several variables. Ability to balance cash drawer and exercise math and basic accounting skills.
• Read and understand instructions, safety rules, etc. Write reports with proper format, punctuation, spelling, and grammar, using all parts of speech. Speak with poise, voice control, and confidence, using correct English and well-modulated voice.
• Transcribing, entering, or posting data; talking with and/or signaling people to convey or exchange information, including giving assignments and or directions to helpers or assistants.

Education

• HS Diploma or equivalent

Experience

• None required

Salary Description