Fulfilment Manager – Key Account

Our company specializes in high-quality, high volume pick-and pack services for Canadian and US customers.

We are located in the Blaine area and are looking for a manager for a small team that works exclusively with one client. Although this is a management position that entails managing staff, inventory, schedules, and the customer relationship, it is also a HANDS-ON job that will require helping the team pick, pack, and ship on a daily basis.

Job Responsibilities:

· Fostering professional, concise, and positive daily communication with various groups within the customer’s organization regarding order status, inventory, and shipping throughout the business day.

· Inventory management of over 1500 SKUs.

· Picking, packing, and shipping 20-70 orders a day.

· Strict adherence to quality processes.

· Ensuring safety standards are rigorously followed.

· Constantly looking for ways and taking initiative to improve processes efficiency, safety, and quality.

· Managing a team of 3 to 5 employees dedicated to supporting this key account.

The Ideal Candidate:

· Two to five years pick-and-pack/order processing experience in a high-volume environment.

· Good experience with shipping systems (UPS, USPS, FedEx).

· 2 year direct staff management experience (at least 3 employees) and accomplished at helping staff realize their top potential.

· Proven track record of being a positive team leader.

· Constantly exhibit a “can do” attitude.

· High level of attention to detail.

· Positively motive others to bring their best performance daily.

· Highly customer driven and an excellent team player.

If this sounds like you and you would like to learn more, please provide your resume.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Application Question(s):

• How many years of direct employee management experience do you have? Please provide some detail regarding your management experience.
• How many years of order fulfillment experience do you have? Please provide some detail as to the nature of your order processing experience.

Ability to Commute:

• Blaine, WA (Required)

Ability to Relocate:

• Blaine, WA: Relocate before starting work (Required)

Work Location: In person