Bay Psychiatric Associates is an office-based psychiatric practice that offers alternative therapies for psychiatric disorders. We are a dynamic and growing practice that serves patients in the Bay Area. Our mission is to provide quality, compassionate, dedicated services in an ethical manner by offering the latest cutting-edge, alternative therapies to patients who have failed or poorly tolerated conventional psychiatric treatments. To learn more please visit www.baypsychiatric.com

Job Summary:We are seeking a reliable and efficient Medical Receptionist to join our healthcare team. The Medical Receptionist will be responsible for greeting patients, verifying their information, and scheduling appointments. In this role, you will also handle patient inquiries, collect payments, and maintain patient records. The ideal candidate for this position will have excellent organizational skills, strong attention to detail, and exceptional customer service skills.
Responsibilities:
- Greet and welcome patients, visitors, and guests in a professional and courteous manner
- Verify patient information by collecting and entering demographic data
- Schedule patient appointments and maintain the appointment calendar
- Answer and direct phone calls, ensuring effective and timely communication
- Provide excellent customer service to patients by addressing their inquiries and concerns in a timely manner
- Collect and process payments from patients, ensuring accuracy and confidentiality
- Maintain patient records, update information, and ensure data integrity
- Assist with administrative tasks such as filing, scanning, and faxing documents
- Collaborate with medical professionals to ensure a smooth patient flow and efficient operations
- Adhere to HIPAA regulations and maintain patient confidentiality at all times
Qualifications:
- High school diploma or equivalent required
- Proven experience as a Medical Receptionist or in a similar role preferred
- Excellent customer service and communication skills
- Proficient in using electronic medical records (EMR) systems
- Strong organizational skills and ability to handle multiple tasks simultaneously
- Attention to detail and accuracy in maintaining patient records and scheduling appointments
- Ability to work in a fast-paced environment and remain calm under pressure
- Knowledge of medical terminology, procedures, and insurance processes is a plus
- Ability to maintain strict confidentiality and adhere to HIPAA regulations
We offer a competitive salary and benefits package, including health insurance and paid time off. If you are a dedicated and friendly professional looking to join a dynamic healthcare team, we encourage you to apply for the Medical Receptionist position.

For more information about TMS & Ketamine therapy, please review our web site: www.baypsychiatric.com.

Job Type: Full-time, On-Site, Schedule Monday - Friday

Salary: $25-26.00 per hour

Expected hours: 40 per week

Benefits:

• M-F Schedule no Weekends
• 10 Paid Holidays/ 15 PTO
• Medical (Employee Dependent(s) covered by Employer)
• Dental
• Vision
• Life Insurance (Employer Covered)
• LTD (Employer covered)
• 401k - 100 vested after 90 days