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Chord Specialty Dental Partners
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Patient Services Representative
$39k-47k (estimate)
Full Time 1 Month Ago
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Chord Specialty Dental Partners is Hiring a Patient Services Representative Near Bensalem, PA

Overview

Pay: $15-17/hr

Children's Dental Health is seeking a motivated Patient Services Representative to join our close-knit team in providing top-notch dental care to our patients.

As a Patient Services Representative, you will be our patients' first point of contact, providing exceptional customer service and ensuring a smooth and efficient experience from check-in to check-out. We are searching for a passionate and customer-oriented individual who thrives in a fast-paced environment and loves creating smiles.

Schedule: Monday - 7:45 am - 6:00 pm, Tuesday - 9:45 am - 7:00 pm, Wednesday - 7:45 am - 6:00 pm, Thursday - 7:45 am - 6:00 pm & Friday - 7:45 am - 12:00 pm.

Location: Bensalem, PA

Responsibilities

  • Provide welcoming, prompt, and respectful customer service patients and families upon arrival and dismissal. 
  • Serve as a liaison between patients and support staff by preparing patient charts before check-in and keeping the office and all records, reports, and other correspondence organized
  • Filing and scanning medical documents and office forms as directed
  • Verifying all patient demographic, health, pharmacy, and insurance information
  • Schedule and confirm patient appointments
  • Cleaning the front office work area and other maintenance assignments as directed

Qualifications

  • Motivated and willing to learn on the job
  • Experience working in the front desk area of a medical/dental practice preferred
  • Strong customer service skills; ability to communicate well
  • Demonstrated desire to work with children in a pediatric setting
  • Experience scheduling appointments, verifying insurance, collecting co-pays, and answering multiple phone lines

What We Offer

We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here’s what we provide:

  • Medical and Vision Insurance: You're eligible starting the first month after you join.
  • Dental Coverage: Enjoy this benefit with $0 premium.
  • 401(k) Plan with Company Match: We help you plan for your future with our matching program.
  • Generous Paid Time Off and Holidays: Take the time you need to relax and recharge.
  • Employee Referral Program: Earn rewards for bringing talented individuals to our team.
  • Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program.
  • Pet Insurance: We understand the importance of furry family members too.
  • Cutting-edge Technology and Training: We provide the tools and resources you need to excel in your role.
  • Life and Disability Insurance Options: Protect yourself and your loved ones with our coverage options.

Who We Are

Children’s Dental Health

Children's Dental Health is the leading provider of pediatric dental medicine in the region. Continuing a proud tradition that began with one Philadelphia area practice in the 1970s, we now operate 33 practices and four surgery centers in the PA/NJ/DE marketplace. Leveraging the latest equipment and technology, our affiliated dentists provide comprehensive dental care to pediatric patients – from infants to adolescents—in fun, welcoming environments designed specifically for the needs of children. We aim to create a foundation of optimal oral health for every child and a supportive, inspiring atmosphere for every team member.

Job Summary

JOB TYPE

Full Time

SALARY

$39k-47k (estimate)

POST DATE

04/28/2024

EXPIRATION DATE

04/19/2025

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The following is the career advancement route for Patient Services Representative positions, which can be used as a reference in future career path planning. As a Patient Services Representative, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Representative. You can explore the career advancement for a Patient Services Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Services Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Services Representative job description and responsibilities

The Patient Services Rep reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditat

02/28/2022: Vallejo, CA

Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement.

02/15/2022: Kennewick, WA

Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.

03/07/2022: Saint Cloud, MN

Patient service representatives smooth out the emotional and mental bumps by advocating for the consumer through all phases of medical treatment.

12/16/2021: Fort Wayne, IN

This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments.

02/11/2022: Troy, NY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Services Representative jobs

Representatives must use quality customer service techniques to ensure patient needs are met.

01/25/2022: Johnstown, PA

Some patient services representative roles require additional training.

12/23/2021: Lebanon, PA

Both Patient Service Representatives and Patient Care Specialists, some of the skills necessary to complete the responsibilities of each role are similar.

12/21/2021: Lawrence, MA

Furthermore, many of the tasks that are required of a patient service representative will be dependent upon strong computer skills.

02/16/2022: Stockton, CA

Must exercise empathy and respect to provide excellent customer service for patients.

12/21/2021: Omaha, NE

Step 3: View the best colleges and universities for Patient Services Representative.

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