The IT Manager manages network infrastructure, cyber security and customized applications of the company. Design, develop, implement, and coordinate systems, policies, and procedures for Information Technology solutions and infrastructure. Ensure security of data, authorize network access, and backup systems. Develops and maintains annual budget and ensure cost effectiveness. Align with business needs to develop and provide with appropriate solutions.

Essential Functions

· Supervises daily operations of network and server infrastructure

· Oversee the managed service provider

· Approves IT procurement and obsolete/used asset disposal

· Advise management on good practices to ensure the security of the organizations data assets and intellectual property

· Coordinate, plan and lead information technology related activities

· Manage analyst/developer, and IT support, and help coach employees

· Member of ERM, IT, Strategic Planning Committees and Tech Team

· Responsible for planning and budgeting of the IT function

· Assist management team to make decisions for acquiring new software products that support the business (Ex: Illustrations, Member Portal, Agent Portal)

· Part of new software product implementation team

· Project management of assigned projects

· Maintain and upgrade existing applications (Gateway, FPMS, Accounting, etc.)

· Assist in coding, reports, and changes needed for updates and upgrades on systems

· Oversight on IT related issues, helping users as needed

· Responsible for cybersecurity compliance

Education & Experience

· Four year degree in computer science or related field

· Management skills a plus

· Strong software development background and system management experience

· Proficiency with Microsoft Office Suite, Desktop PC and Calculator, Policy Management System (proprietary software for the main database), FormDocs and Fortis

Work Environment

This job is performed in a professional office environment. This is a full-time position with business hours Monday through Friday. Hours of work are typically 8:00 a.m. to 4:30 p.m. Additional hours may be worked as appropriate. Work is routinely performed using standard office equipment such as computers, phones and copiers, in a fast-paced environment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing duties of this job, the employee is regularly required to talk, hear, sit for long period of time, use of hands and fingers to keyboard, use of standard office equipment such as computers, phones and copiers, navigating about the office and viewing materials and equipment needed to perform required tasks. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Work also requires ability to reach into top filing cabinet drawers and bend or stoop to reach into bottom filing cabinet drawers.

Travel

Must be free to travel as required on Association business.