If you have a customer first attitude, possess strong leadership skills, and a passion for the automotive service industry, this position is perfect for you!

Job duties

• Teach, train, coach, and mentor your team to develop consistent and Best in Class execution and customer service.
• Ensure that all areas are staffed according to budget and maximized for customer needs. In conjunction with the HR & Training Manager, hire, train, develop, and manage the performance of all Team Members.
• Assist customers with questions and handle customer issues.
• Establish a working knowledge of Fleet Farm's entire line of tires, parts, and accessories
• Promote and sell automotive products and services that meet customer needs.
• Develop service estimates by costing materials, supplies and labor, and calculating customer's payment.
• Perform basic maintenance and tire specialist duties, such as changing oil, checking fluids, installing batteries, mounting and balancing tires, and wheel alignment checks.
• Create employee schedules for auto service sales and technician Team Members.
• Provide store leadership with sales and payroll budget reports.
• Managing auto center profitability by monitoring and controlling payroll and controllable expenses.
• Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives.

Job Requirements and Education

• Ability to work a flexible schedule, including days, nights, weekends, and holidays is required.
• Bachelor's degree in Automotive, Management, or related field, or relevant experience preferred.
• 3 years of retail / automotive management experience preferred.
• Demonstrated strong interpersonal and leadership skills.

Last updated : 2024-05-14