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Coastal Connections, Inc
Bridgeport, CT | Full Time
$57k-74k (estimate)
7 Days Ago
Coastal Connections, Inc
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Retail Customer Service Representative
$57k-74k (estimate)
Full Time 7 Days Ago
Save

Coastal Connections, Inc is Hiring a Retail Customer Service Representative Near Bridgeport, CT

We are a known expert in the marketing and customer service fields. Our business has been experiencing tremendous growth, and we need an entrepreneurial-minded Customer Service Representative who can come in and help with day-to-day customer service and marketing operations.
If you choose to work for our company, you have to have the mindset that no job is too big or too small. One day you may be answering customer support requests and actively engaging with customers, while the next you’ll be developing marketing funnels or rubbing shoulders with execs from Fortune 500 corporations. You will learn a lot and will have incredible opportunities that "traditional" jobs will not afford you.
The perfect person for the Customer Service Representative position looks for any way to help the company run efficiently. This means that you will spend time both helping run and grow the business from the office as well as interacting directly with customers in the field, answering customer inquiries, building customer relationships, and providing excellent front-line customer service.
You don’t need years of experience. Our company will help mentor you so you can grow with the company. In short, the right person for the Customer Service Representative role has to be willing to do virtually anything that needs to be done, and they have to do it with a smile on their face.
If this is you, great! But, that is only half of what our client’s company needs. The right person is:
  • Uncommonly proactive. They look for things that need to be done, and they do them. They don't wait around until they are told to do something
  • Obsessively organized. Our client needs someone who is obsessively organized and who can keep all aspects of their role organized
  • Flexible. The ideal Customer Service Representative needs to be comfortable when plans change when things go wrong. This firm needs someone with a cool head and a can-do attitude.

  • Positive. You have to be a positive person. Our client’s customers need to hear what you’re doing to make each day count. This firm needs its Customer Service Representative to be smiling!
  • Great communication skills. You must be an excellent communicator both written and verbal
  • A FAST learner. As a Customer Service Representative, you’ll be exposed to many, many new things and you’ll have to learn a lot on your own. This firm needs someone who can pick up new concepts fast
Benefits of the Customer Service Representative Role:
  • Competitive pay
  • Flexible hours
  • Salary increase with performance
  • Bonuses
  • Entry into high-level customer service & marketing role with room for growth
  • Being part of a team that cares!
What you can expect working with our client as a Customer Service Representative:
  • The work is fun, fresh and dynamic
  • A team that focuses on open communication and getting things done right the first go around
  • Entry-level customer service and customer-focused role with flexible hours
  • You will experience things, do things, and make decisions on things that no big stuffy company would ever allow you to do as a Customer Service Representative. You will be able to dictate the work that you do and build a job you love
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Job Summary

JOB TYPE

Full Time

SALARY

$57k-74k (estimate)

POST DATE

06/02/2024

EXPIRATION DATE

06/28/2024

WEBSITE

oneincdesign.com

SIZE

<25

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The job skills required for Retail Customer Service Representative include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Retail Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retail Customer Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Retail Customer Service Representative positions, which can be used as a reference in future career path planning. As a Retail Customer Service Representative, it can be promoted into senior positions as a Retail Sales Staff that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Retail Customer Service Representative. You can explore the career advancement for a Retail Customer Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Retail Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retail Customer Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Retail Customer Service Representative job description and responsibilities

They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.

02/14/2022: Moline, IL

They help customers compare products and services and advise clients about which options meet their needs.

02/05/2022: Binghamton, NY

They might also discuss how to use available services or demonstrate the right way to operate a product.

03/04/2022: Billings, MT

They listen to or read about customer problems and suggest solutions.

04/18/2022: Bergenfield, NJ

Built rapport with customers by asking probing questions and utilizing effective listening skills.

03/06/2022: Springfield, MO

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Retail Customer Service Representative jobs

The best CSRs are genuinely excited to help customers.

03/04/2022: Tulsa, OK

Since customer service representatives often communicate with clients who have limited knowledge of or are dissatisfied with a product or service, they must be empathetic.

02/27/2022: New Haven, CT

Customer service representatives who resolve client complaints need strong problem-solving skills.

03/22/2022: Gastonia, NC

They generally need to know how to create and update tickets and how to search for customer records.

04/15/2022: Newark, NJ

Having a previous customer service experience would be an advantage.

01/21/2022: Amarillo, TX

Step 3: View the best colleges and universities for Retail Customer Service Representative.

College of the Atlantic
Cleveland State University