Our client is a luxury hotel in Boston, MA. They are seeking a motivated hospitality professional to join the team as an Assistant Hospitality Manager.

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Please Note: This position requires flexibility to work early morning and late night shifts (e.g. 7:30 AM - 3:30 PM or 3:30 PM - 11:30 PM).

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Job Details

• Act as an overall hospitality and customer service resource
• Assist guests with check-in and check-out
• Problem-solve guest issues and ensure satisfaction
• Manage reservations and administrative tasks
• Work collaboratively with Housekeeping and Engineering to ensure room inventory is maintained to the highest standard
• Manage shift schedules and ensure coverage for various positions
• Prepare financial reports and manage cash
• Oversee inventory and equipment statuses and place economical orders
• Some responsibilities related to the hotel restaurant
• Salary Range: $65-70k annually, based on experience

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Skills and Qualifications

• 2 years of management experience in a restaurant, hospitality, or retail environment
• Experienced in managing a team of 15 people
• Familiar with and able to advise guests on local restaurants and attractions
• Personable and dedicated to customer service
• Punctual, reliable, and professional, with excellent sense of follow-up
• Able to troubleshoot and think on your feet to resolve issues as they arise

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Gainor provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender (including gender identity and expression), age, national origin, immigration status, marital or familial status, citizenship status, ancestry, physical or mental disability, genetic information, reproductive health decision making, veteran or military status, or any other characteristic or status protected under applicable federal, state, or local law.

Job Type: Full-time

Pay: $65,000.00 - $70,000.00 per year

Shift:

• Day shift
• Evening shift
• Morning shift

Application Question(s):

• How large of a team have you managed?

Experience:

• restaurant, hospitality, or retail Management: 2 years (Preferred)

Work Location: In person