9 Jobs in BELLEVUE, WA
Stratus Building Solutions of Washington and Oregon is Hiring a Janitorial Operations Manager (FT) Near Bellevue, WA
- As the Operations Manager, you will work closely with our Unit Franchise Owners to ensure top-notch client satisfaction in the delivery of routine janitorial services.
- You will play a critical role in equipping our Franchise Owners with the best training, tools, and support to help them retain clients and achieve success.
- As a key member of our team, you will have the opportunity to make a real impact and grow professionally in a fast-paced and exciting environment.
- If you are a natural leader with a passion for delivering exceptional customer service and empowering others to succeed, we encourage you to apply for this position.
- This is a full-time salaried position primarily working days, and occasionally nights and weekends.
- Retain clients by executing the Stratus Operating System with Unit Franchise Owners.
- Perform routine inspections and analyze service concerns to ensure client satisfaction.
- Propose solutions for special service needs such as hard floor care, pressure washing, window cleaning, and carpet care.
- Coordinate and ensure the success of starting service for new customers.
- Coordinate and ensure successful account transfers between Unit Franchise Owners.
- Serve as a mentor to individual franchise owners to help them build necessary skill sets.
- Coordinate field training and development opportunities for Unit Franchise Owners.
- Quote special services to help protect customers' facilities.
- Bilingual: Fluent in English & Spanish is preferred but not a must.
- Strong problem-solving skills to resolve a wide range of cleaning issues effectively and efficiently.
- Excellent follow-up and follow-through skills with customers, Unit FOs, and the office team on a daily basis.
- Ability to conduct engaging and informative training classes.
- Knowledge of various floor care procedures including carpet cleaning, stripping and waxing, and tile and grout cleaning is a plus.
- Flexibility to work evenings and weekends when needed for account starts and field training.
- Strong communication skills (both oral and written) to build strong professional relationships with clients and franchise owners.
- Ability to resolve conflicts/issues and use them as opportunities for the growth of our Unit FOs.
- Positive Demeanor: Puts good energy into the world and enjoys interacting with people.
- Detail-Oriented: The type of person that understands that how you do the little things is how you do everything.
- Organized: Ability to multitask and prioritize many tasks without "dropping any balls."
- High Integrity and Trustworthiness: Someone who does the right thing even when no one is watching.
- Self-Directed and Motivated: Without someone looking over your shoulder.
- Valid driver's license with a good driving record, and a reliable means of transportation.
- Solid base salary, bonus potential, and uncapped commission.
- Sick Days/ PTO.
- Vacation and Holidays.
- Career Advancement Opportunities.
Job Summary
Full Time
$60k-88k (estimate)
02/13/2023
06/03/2024
The job skills required for Janitorial Operations Manager (FT) include Leadership, Scheduling, Commercial Cleaning, Coaching, Motivating, etc. Having related job skills and expertise will give you an advantage when applying to be a Janitorial Operations Manager (FT). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Janitorial Operations Manager (FT). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Janitorial Operations Manager (FT) positions, which can be used as a reference in future career path planning. As a Janitorial Operations Manager (FT), it can be promoted into senior positions as a Janitorial Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Janitorial Operations Manager (FT). You can explore the career advancement for a Janitorial Operations Manager (FT) below and select your interested title to get hiring information.
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