The primary goal of the Systems Engineer II is to respond to OSIS member requests and to assist in supporting the hosting Infrastructure. A Systems Engineer II performs a wide variety of installation, configuration, and upgrading of servers and related hardware and software in a LAN, WAN, and stand-alone environment. This position also provides investigation, diagnostic testing, and repair/resolution of various aspects of a Windows Infrastructure environment and assists the Systems Engineer III.

JOB RESPONSIBILITIES:

• Design, Implementation, Tuning, and Maintenance of an Enterprise Datacenter Environment consisting of a Large domain Windows Infrastructure, multiple generations of Storage Arrays, Blade and Chassis technology, and virtualization.
• Ongoing monitoring of resource usage, performance tuning, and future capacity planning.
• Develop procedures to prevent and reduce the severity of any outages.
• Create and maintain configuration and support documentation.
• Responding to inquiries from staff, administrators, service providers, site personnel outside vendors, etc. to provide technical assistance and support professionally.
• Resolve help desk service request escalations.
• Participate in on-call activities.
• Maintain a basic understanding of Physical Local Area Networking and a skilled understanding of Virtual Networking.
• Managing assigned projects and program components to deliver services per established objectives.
• Supervising the administration of systems and servers to ensure the availability of services to authorized users.
• Maintaining multi-site network operations and software applications, operating systems, and regular maintenance with both private and public facilities.

REQUIRED EDUCATION AND EXPERIENCE:

• 3 years of experience in an IT Enterprise environment
• Extensive knowledge of Windows Server 2016/2019/2022
• Extensive knowledge of Active Directory, DNS, File and Folder Security, MFA, and Microsoft RDS in Large Farm Environments

PREFERRED EXPERIENCE:

• Bachelor’s degree in the IT field
• 3 years of experience working with servers and/or storage
• 1 years of experience in healthcare
• Experience with VMware vSphere Enterprise Plus, Veeam Enterprise Plus, Office 365 Administration
• Experience with HP Blade Systems
• Experience with HP, Nimble, and Pure SANs
• Knowledge of Microsoft SQL Server

TELECOMMUTING AND TECHNICAL REQUIREMENTS:

This position is considered a remote position with full telecommuting privileges. Must have the following:

• Cable or Fiber Internet Service
• Download speed of 20Mbps or higher
• Upload speed of 5Mbps or higher

At OSIS, we celebrate diversity and believe in creating an inclusive workplace where everyone feels empowered to bring their authentic selves to work. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to building a diverse workforce and fostering an inclusive culture where all employees feel welcomed, valued, and respected. Join us in our mission to build a diverse and dynamic team that serves Federally Qualified Health Centers nationwide.