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Lighthouse Behavioral Wellness Centers
Ardmore, OK | Full Time
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Performance Improvement Specialist
$72k-89k (estimate)
Full Time 1 Month Ago
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Lighthouse Behavioral Wellness Centers is Hiring a Performance Improvement Specialist Near Ardmore, OK

Lighthouse Behavioral Wellness Centers is seeking a Performance Improvement Specialist. This position monitors and reviews clinical records, clinical documentation, and consumer satisfaction. This position works under the Chief Clinical Compliance Officer (CCCO). Lighthouse is a Certified Community Behavioral Health Center in South Central Oklahoma and provides services to nine counties.
Essential Functions And Responsibilities
  • Follows guidelines and ensures compliance of clinical records for Medicaid, Oklahoma Department of Mental Health and Substance Abuse Services (ODMHSAS), and other funding or regulatory agencies;
  • Reviews clinical records for funding source and accreditation standards and instructs staff on chart correction and compliance on a regular basis;
  • Travels to Lighthouse sites to ensure agency-wide compliance and provide staff training;
  • Provides input and feedback to CCCO regarding training needs;
  • Assist in data collection by completing consumer satisfaction surveys and service verification;
  • Assist in recording data and preparing compliance reports under the direction of the CCCO;
  • Assists in preparing for certification audits;
  • Assists in developing or tabulating employee and stakeholder satisfaction surveys;
  • Works collaboratively and communicates effectively with direct supervisor, site supervisors, and clinical staff.
Education And ExperienceMust have a bachelor's degree in a mental health related field from an accredited university and two years of performance improvement and/or clinical documentation experience or a master's degree in a mental health field with one year of performance improvement and/or clinical documentation experience. May also have experience in providing direct services in a mental health related field.
  • Must be a self-starter and able to work independently
  • Must develop working relationships with clinical staff and supervisors.
  • Must possess the ability to train staff and assess for comprehension of information Must be very detail oriented.
  • An expectation of core competencies in relation to individuals with co-occurring disorders, trauma informed care and collaborative care.
Knowledge And Skills
  • Skill in developing treatment plans; of clinical data; in carrying out courses of treatment; in counseling and guiding individuals; and in communicating clearly, both orally and in writing.
  • Knowledge of the principles and practices of social work and/or psychology; and of current social and economic problems.
  • Thorough skill in exercising good judgment in analyzing situations and making decisions; in organizing and presenting facts and opinions clearly and concisely, both orally and in writing; in establishing and maintaining effective working relationships with other Agency personnel and governmental representatives; and in organizing and conducting projects simultaneously.
  • Knowledge of case management procedures and integrated care.
  • Knowledge of inpatient, crisis stabilization and outpatient services for adults and children.
Job Duties And ResponsibilitiesThis position is responsible and held accountable for the following duties:
  • Follows guidelines and ensures compliance of clinical records for Title XIX; Medicaid, Oklahoma Department of Mental Health and Substance Abuse Services (ODMHSAS), and other funding sources or regulatory agencies.
  • Reviews clinical records for funding source and accreditation standards and instructs staff on chart correction and compliance on a regular basis.
  • Travels to Lighthouse sites (or provides via Zoom) to ensure agency wide compliance and to provide staff training.
  • Assists in data collection by completing quarterly reports consumer satisfaction. Monitors service verification during chart reviews.
  • Assists in updating and maintaining accurate workflows for outpatient services. Provides staff training on workflows.
  • Assists in recording data and preparing compliance reports under the direction of the CCCO. Assists in preparing for certification audits.
  • Assists in developing or tabulating employee and stakeholder satisfaction surveys
  • Works collaboratively and communicates effectively with direct supervisor, site supervisors, and clinical staff.
  • Regular and predictable attendance is an essential job requirement.
  • Reviews and understands service code definitions and has the ability to relate the service code definition to the chart documentation.
  • Employee must be willing and able to perform all job related travel normally associated with this position.
  • Must meet "satisfactory" expectations at any scheduled job performance evaluation, coaching and/or Performance Improvement Plans.
  • Must complete Lighthouse required training and resulting follow up and consultation as required at hire, annually and as directed by Supervisor.
  • Performs other reasonably related duties as assigned by the immediate supervisor or other management as requested.
  • In addition, must possess skill in working cooperatively and effectively with clients, staff, management and other professional and community groups; in exercising mature judgment in dealing with people; in presenting ideas clearly and accurately; in reading and comprehending the English language; and in communicating effectively, both orally and in writing.
Must perform the specific job duties as listed above to meet position expectations.BenefitsLighthouse offers an excellent benefits package to full-time employees. Benefits include: 100% employer-paid premiums for health, dental, life, and vision insurance; generous paid leave including PTO, sick, and agency holidays, employer matching 401K plan, NHSC student loan repayment, and paid continuing education.
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Vision insurance
Work Remotely
  • No
Job Type
  • Full-time
Salary
  • $30.29 (Hourly)
Schedule
  • 8-hour shift
  • Day shift
  • Monday to Friday
Ability To Commute/relocate
  • Ardmore, Oklahoma: Reliably commute or planning to relocate before starting work (Required)
Work Location:
  • One location

Job Summary

JOB TYPE

Full Time

SALARY

$72k-89k (estimate)

POST DATE

05/11/2023

EXPIRATION DATE

07/05/2024

WEBSITE

lighthouseok.com

HEADQUARTERS

Ardmore, OK

SIZE

25 - 50

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