Recent Searches

You haven't searched anything yet.

1 Job in Antioch, CA

SET JOB ALERT
Details...
Perfect Star Heating and Air Conditioning
Antioch, CA | Part Time
$37k-47k (estimate)
7 Days Ago
Call Center Representative (Part-time)
$37k-47k (estimate)
Part Time 7 Days Ago
Save

Perfect Star Heating and Air Conditioning is Hiring a Call Center Representative (Part-time) Near Antioch, CA

About us

Perfect Star Heating and Air Conditioning is a small family owned business in HVAC in Antioch, CA. We are professional, agile and professional.

Our work environment includes:

  • Modern office setting
  • Growth opportunities
  • Safe work environment
  • Lively atmosphere

Duties
- Answer incoming calls from customers/clients and provide assistance with inquiries and appointment scheduling
- Collect and update clients information accurately in the system
- Assist with resolving billing and payment issues
- Provide exceptional customer service to ensure patient satisfaction
- Follow call center scripts and protocols to maintain consistency and professionalism

Qualifications:
- Fluent in English and Spanish, both written and verbal communication skills
- Previous experience in a customer service role, preferably in a call center or medical office setting
- Strong ability to analyze and solve problems effectively
- Excellent phone etiquette and interpersonal skills
- Familiarity with medical terminology is a plus
- Ability to multitask and work efficiently in a fast-paced environment

At our call center, we value diversity and welcome individuals who are multilingual or bilingual. If you have a passion for helping others, possess strong communication skills, and enjoy working in a team-oriented environment, this position may be perfect for you. Join our team of dedicated professionals today!

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

We offer competitive pay rates and comprehensive benefits packages. Apply now to be considered for this exciting opportunity!

Job Type: Part-time

Pay: $18.00 - $21.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Every weekend
  • Overtime

Education:

  • High school or equivalent (Required)

Experience:

  • Customer service: 1 year (Preferred)

Shift availability:

  • Day Shift (Preferred)

Ability to Commute:

  • Antioch, CA (Required)

Work Location: In person

Job Summary

JOB TYPE

Part Time

SALARY

$37k-47k (estimate)

POST DATE

06/08/2024

EXPIRATION DATE

10/04/2024

WEBSITE

perfectstarhvac.com

HEADQUARTERS

Concord, CA

SIZE

<25

Related Companies
Show more

The job skills required for Call Center Representative (Part-time) include Customer Service, Call Center, Communication Skills, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative (Part-time). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative (Part-time). Select any job title you are interested in and start to search job requirements.

For the skill of  Customer Service
Panda Restaurant Group
Full Time
$45k-59k (estimate)
2 Days Ago
For the skill of  Call Center
Randstad
Full Time
$51k-63k (estimate)
6 Days Ago
For the skill of  Communication Skills
CyberCoders
Full Time
$115k-152k (estimate)
2 Days Ago
Show more

The following is the career advancement route for Call Center Representative (Part-time) positions, which can be used as a reference in future career path planning. As a Call Center Representative (Part-time), it can be promoted into senior positions as a Contact Center Representative II - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative (Part-time). You can explore the career advancement for a Call Center Representative (Part-time) below and select your interested title to get hiring information.

Kaiser Permanente
Other
$45k-56k (estimate)
2 Weeks Ago

If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Representative job description and responsibilities

Call center representatives must be professional throughout each phone call and to other call center employees.

02/12/2022: La Crosse, WI

Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.

01/09/2022: High Point, NC

A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.

12/14/2021: Galveston, TX

The representatives should also use their problem-solving skills to resolve customer queries effectively.

01/05/2022: Sioux City, IA

The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.

12/26/2021: Greensboro, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Representative jobs

Working as a call center representative requires a fast typing ability.

12/22/2021: Orange, CA

Perfect for Call Center Representatives with two to five years of experience.

12/20/2021: Roanoke, VA

Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.

02/10/2022: Greenville, MS

Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.

02/28/2022: Jamestown, NY

Previous call center experience preferred but not required.

12/17/2021: Greenville, MS

Step 3: View the best colleges and universities for Call Center Representative.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College