CENTERPOINT SCHOOL DISTRICTJob Description forTechnology AssistantDEPARTMENT: Technology JOB STATUS: Full TimePOSITIONS SUPERVISED: N/A REPORTS TO: Director of TechnologyGRADE/LEVEL: N/AWORK SCHEDULE: 245 contracted daysPOSITION SUMMARYThe Technology Assistant Technician provides support, maintenance, and monitoring of the District’s technology systemsand peripherals with an emphasis on field work; assists in troubleshooting all network device related issues, including enduser device repair and systems management for all district facilities; assists other department personnel; and performsrelated duties as required or assigned by the Director of District Technology.ESSENTIAL DUTIES AND RESPONSIBILITIES● To install, configure, maintain, upgrade, and troubleshoot district approved operating systems and relatedsoftware.● To install, configure, maintain, manage, upgrade, troubleshoot, and repair district approved computers,peripherals, mobile devices and other technology related devices and equipment.● To troubleshoot network, server, computer, peripheral, and software problems while seeking assistance from, andescalating to the Director of Technology when necessary.● To assist department personnel in maintaining the network, including installing cabling and all other LANequipment.● To assist in the implementation, maintenance, and management of the district’s IT disaster recovery plan andother data backups when requested.● To use imaging technology to create and deploy software packages to district devices.● To coordinate warranty repair activities.● To perform work related assignments at various district sites remotely and on on-site.● To provide a positive “customer first” level of service in support of district technology users.● To prepare or revise complex documentation in non-technical terms for users.● To provide training for district computer users.● To participate in staff meetings, workshops, conferences, and classes and attend any required training in order tomaintain or advance work related skills as necessary or as determined by the Director of District Technology.● To perform additional duties and responsibilities as assigned by the Director of District Technology or theSuperintendent.EDUCATION AND LICENSURE REQUIREMENTSAssociates Degree with an accredited educational institution or post-secondary training in the field of electronics,networking, or technology preferred. Other requirements per job description.EXPERIENCEMinimum of one-year experience in a job related field or educational equivalency preferred. Other requirements perjob description.PHYSICAL REQUIREMENTSHand-eye coordination, climbing, standing, and walking are required daily. Frequent carrying, keyboarding, and otherrepetitive movements which may include exerting up to 50 pounds of force occasionally and/or up to 20 pounds offorce frequently and/or up to 10 pounds as needed to move objects often. This job requires a majority manual labor.OTHER REQUIREMENTSExcellent oral and written communication skills. Skills in problem solving, human relations, leadership, and conflictmanagement. Knowledgeable of teaching techniques that meet the diverse needs of students. Demonstrated skills inthe use of technology to enhance student learning.WORK ENVIRONMENTThe work environment characteristics are representative of those an employee encounters while performing theessential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities toperform with the essential functions.This document is intended to provide guidelines for job expectations and the employee's ability to perform the positiondescribed. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities.Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does notrepresent a contract of employment, and the Centerpoint School District reserves the right to change this job descriptionand/or assign tasks for the employee to perform.The Centerpoint School District is an Equal Opportunity Employer.It is the policy of the Centerpoint School District not to discriminate on the basis of age, sex, race, color, religion, nationalorigin, or disability in its educational programs, activities or employment practices.