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Cooley Dickinson Health Care
Amherst, MA | Full Time
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Cooley Dickinson Hospital
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3 Months Ago
Patient service representative
$42k-57k (estimate)
Full Time 4 Months Ago
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Cooley Dickinson Health Care is Hiring a Patient service representative Near Amherst, MA

Job Description

Description

About Us

With energy and purpose, Cooley Dickinson Health Care, an affiliate of Mass General Brigham, is advancing health care in western Massachusetts.

With a broad network of providers and facilities serving the Pioneer Valley, our services span a spectrum of medical and surgical needs, diagnostic care, rehabilitation, social work, behavioral health, and other critical needs of the community.

The Cooley Dickinson culture is built on living the values of our organization. Every employee is valued, no matter what professional function.

Come work where you can make a difference every day, with opportunities for growth and development, in a great place to call home!

Amherst Medical Associates

Our practice is located at 170 University Drive Amherst, MA 01002. As a Family Medicine office, we offer comprehensive primary care services to patients of all ages, from infants to adults.

Convenient, caring and complete : Amherst Medical Associates gives you all three, close to home. Our primary care practice is a favorite in the Amherst area because families know they’ll be treated with warmth and respect.

Visits are comfortable, relaxed engagements with friendly providers who are invested in your well-being and want you to feel better.

What Matters to Us

We are constantly aiming to improve access for patients and to meet the evolving health care needs of the communities we serve.

Primary care is all about relationship-building! We pride ourselves on our compassionate, family-focused approach. We really get to know our patients to ensure that they are receiving exceptional, personalized care in a comfortable, friendly atmosphere.

Are you ready to bring your talent to this practice and join us in moving health care forward?

Role Overview

We are seeking a full-time, 40-hour Patient Services Representative (PSR) to support the practice onsite, Monday through Friday.

We are open from 8 : 00 AM to 5 : 00 PM, so schedules are staggered accordingly. The PSR serves as the face of our medical group and plays a key role in managing the patient experience on the reception / administrative support side.

We are looking for well-rounded customer service professionals who can multi-task, prioritize, and thrive in a high-volume outpatient setting!

Qualifications

Qualifications

When hiring, we look for candidates who not only possess relevant skills, but also positive attitudes and genuine passion for the work.

  • High school diploma or equivalent required
  • Familiarity with insurance payers preferred
  • Minimum of six (6) months reception or customer service experience required, preferably in a health care setting
  • Demonstrated knowledge of medical terminology preferred
  • Spelling and typing competence with computer experience essential
  • Bilingual Spanish / English preferred
  • Last updated : 2024-05-04

Job Summary

JOB TYPE

Full Time

SALARY

$42k-57k (estimate)

POST DATE

02/26/2024

EXPIRATION DATE

06/21/2024

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The job skills required for Patient service representative include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient service representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Patient service representative positions, which can be used as a reference in future career path planning. As a Patient service representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient service representative. You can explore the career advancement for a Patient service representative below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Service Representative job description and responsibilities

Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.

01/31/2022: Chico, CA

May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.

01/20/2022: Akron, OH

Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.

02/08/2022: Florence, SC

Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.

02/17/2022: Terre Haute, IN

A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Service Representative jobs

Open the Patient Service Representative Cover Letter Template.

01/18/2022: Amarillo, TX

Patient confidentiality must remain a primary concern.

01/31/2022: Sioux City, IA

Know how to feel, express and receive gratitude.

02/15/2022: Akron, OH

Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.

01/02/2022: Norfolk, VA

Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.

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Step 3: View the best colleges and universities for Patient Service Representative.

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