Job Overview:
We are seeking a friendly and customer-oriented individual to join our team as a Host. As a Host, you will be responsible for providing excellent guest service and creating a welcoming atmosphere for our customers. This is a vital role in ensuring that our guests have a positive dining experience.

Responsibilities:
- Greet guests with a warm and friendly welcome
- Seat guests and manage the seating chart
- Answer phone calls and assist with reservations, inquiries, and take To-Go orders
- Provide accurate wait times and monitor the waiting list
- Maintain cleanliness and organization of the host/host stand and lobby area
- Collaborate with servers, bussers, and kitchen staff to ensure smooth operations
- Assist with taking to-go orders and coordinating pick-up
- Handle guest complaints or concerns with professionalism and kindness

Experience:
- Previous experience in a customer service role, preferably in a restaurant or hospitality setting
- Excellent phone etiquette and communication skills
- Strong customer service skills with the ability to handle difficult situations calmly
- Familiarity with POS systems, preferably Aloha POS or similar software
- Knowledge of food service procedures and restaurant operations
- Ability to multitask and prioritize tasks effectively
- Flexibility to work in a fast-paced environment

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Health insurance

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Commute:

• American Fork, UT 84003 (Required)

Ability to Relocate:

• American Fork, UT 84003: Relocate before starting work (Required)

Work Location: In person