10 Jobs in Alexandria, VA
Scantron is Hiring a Field Service Technician Near Alexandria, VA
Secur-Serv is headquartered in Omaha, NE, and able to service our customers throughout the continental United States and Canada.
Why Scantron?
- We have a generous benefits package for our full-time employees, which includes an EPO medical plan option, HSA medical plans with employer contributions to your HSA Account, dental, vision, company-paid life insurance, and company-paid short- and long-term disability coverage.
- Plan for your future with Scantron’s 401K savings plan with a generous company match. You are vested on your first day of eligibility in the plan.
- Participate in our company wide well-being program that also serves to lower your annual health insurance premiums.
- Explore new education and training opportunities with our Tuition Reimbursement Plan which covers up to $5,250, or use our LinkedIn Learning platform to develop your skills and career.
Essential Responsibilities
- Travels to customer locations via company vehicle to diagnose, repair, and/or replace computer hardware in accordance with service agreements.
- Manages preventative maintenance schedule in a timely and efficient manner.
- Assists other territories and technicians as needed which may include travel to other metropolitan areas.
- Takes ownership of meeting customers’ business needs.
- Coordinates activities and seeks assistance from technical support when appropriate
- Provides updates, status, and completion information to manager, sales, technical support, call center, and customer via voicemail, use of wireless call processing system, or in-person communication.
- Manages parts inventory in accordance with established guidelines.
- Submits required paperwork in a timely, efficient, and complete manner.
- May be asked to train new technicians in an on-the-job manner.
- Two or more years related experience and/or training
- Scantron provides training at the office in Omaha, NE, along with, access to a database of manuals and depot support personnel to call if additional support is needed
- Able to successfully attend training in Headquarters and/or outside schools to keep abreast of new technology and hardware product developments
- Valid and current state Driver's License
- Self-motivated and able to work effectively under minimal supervision
- Knowledge/Skills/Abilities:
- Ability to diagnose equipment operational errors and product failures
- Must be able to problem solve, think analytically and be attentive to detail
- Good verbal communication skills for interaction with customers
- Physical Demands:
- Regularly required to stand, walk, sit, talk, write, and hear.
- Reach with hands and arms and stoop, kneel, bend, crawl, push/ pull, twist and turn
- Frequently lift and/or move up to 25 pounds
- Occasionally lift and/or move up to 50 pounds
- Must be able to meet all physical requirements up to eight hours per day.
- Able to travel overnight 5-10%
- Associates degree (AA) or equivalent from two-year college or technical school preferred
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting our People Department by emailing Hiring@Scantron.com or calling 402.697.3039.
EEO is the law. To review your rights under Equal Employment Opportunity please visit: www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.
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Job Summary
Full Time
Educational Support Services
$62k-81k (estimate)
05/31/2024
06/18/2024
scantron.com
MORRISVILLE, NC
500 - 1,000
1972
Private
JEFFREY LARICHE
$200M - $500M
Educational Support Services
Related Companies
About Scantron
Scantron provides digital assessments, licensure, and certification testing solutions for educational, healthcare, and financial sectors.
The job skills required for Field Service Technician include Field Service, Customer Support, Technical Support, Preventative Maintenance, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field Service Technician positions, which can be used as a reference in future career path planning. As a Field Service Technician, it can be promoted into senior positions as a Field Service Rep. III - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Technician. You can explore the career advancement for a Field Service Technician below and select your interested title to get hiring information.
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