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CUSTOMER CARE COORDINATOR:
The Customer Care Coordinator will be responsible for being a core member of our patients experience team. Customer Care Coordinators are responsible for receiving patients and visitors, ensuring they are compliant for building access as required by the state of Virginia Board of Pharmacy regulations. Badging visitors and ensuring patients have proper medical card documents. Our Customer Care Coordinators will also be responsible for assisting patients by scanning documents, filling out forms and, using express patient ordering on iPads. Ringing up patient transactions and ensuring delightful checkout experience. Modeling and delivering a distinctive and delightful patient experience are a major part of responsibility for this role.
This Customer Care Coordinator will provide general office support with a variety of clerical activities and administrative related tasks. The right candidate will be responsible for answering incoming calls, directing calls to appropriate team members, receiving packages as well as additional responsibilities as time allows to support the flow of our dispensary.
SALARY: $18.00 HOURLY
THE TEAM:
Founded in 2018 and headquartered in Boca Raton, Florida, Jushi is a vertically integrated, multi-state cannabis company that develops and operates high-end retail locations, premium brands, state-of-the-art cultivation, processing, manufacturing facilities, along with a cutting-edge online platform that is setting a new standard for a sophisticated, data-driven, modern cannabis experience.
Since its founding in 2018, Jushi has grown from just a handful of people with an idea to more than 1500 employees strong. The Company has scaled its operations in seven states, including Pennsylvania, Virginia, Massachusetts, Illinois, California, Nevada, and Ohio, and has been named one of the top five cannabis companies to work for by Cannabis Business Times. The Company operates more than two dozen retail locations across the country under the retail brand, BEYOND / HELLO™ as well as under the recently acquired brands, Nature’s Remedy, and NuLeaf. The Company provides an unparalleled in-store experience, coupled with online reservations and in-store express pickup.
Each day, Jushi team members continue to grow, cultivate, process and manufacture a comprehensive suite of cannabis brands under the names: The Bank, The Lab, Tasteology, Nira Medicinals and Sèche, which are addressing a wide variety of consumer and patient needs across multiple states.
WHAT YOU WILL DO:
PHYSICAL REQUIREMENTS
WHAT WE HAVE TO OFFER OUR EMPLOYEES AT JUSHI:
We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).
BONUS DUTIES YOU SHOULD UNDERSTAND:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice
Jushi is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
Part Time
$44k-55k (estimate)
01/26/2024
07/25/2024
jushi.com
Columbia, SC
<25
The job skills required for Customer Care Coordinator (Part-Time) include Customer Care, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Coordinator (Part-Time). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Coordinator (Part-Time). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Care Coordinator (Part-Time) positions, which can be used as a reference in future career path planning. As a Customer Care Coordinator (Part-Time), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Coordinator (Part-Time). You can explore the career advancement for a Customer Care Coordinator (Part-Time) below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Coordinator for your reference.
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Quotes from people on Customer Care Coordinator job description and responsibilities
Customer care coordinator document reports, resolve complaints, and process orders and payments.
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They also take orders from the customers, process their payments, and explain the features and functions of the product.
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Customer care coordinators also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
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Achieved sales goals and service performance requirements through new customer sales, sales of accessories and by providing excellent customer satisfaction.
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They are professionals who are responsible for addressing customer needs and ensuring they have a good experience.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Coordinator jobs
Those Customer Care Coordinators who do attend college, typically earn either a Business degree or a Health Care Administration degree.
02/04/2022: Salisbury, NC
Most of the time, a customer care coordinators has a certain quota to reach and works under a manager's supervision.
03/17/2022: Reno, NV
Customer care coordinators are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.
03/10/2022: San Jose, CA
A customer service coordinator manages a team of customer service employees and ensures that the team complies with the policies and procedures of the organization.
03/03/2022: Florence, SC
There are various methods for resolving problems and conflicts used by the customer service coordinator.
02/14/2022: Buffalo, NY
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