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Front Desk Receptionist/Assistant
$35k-44k (estimate)
Full Time Just Posted
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Penguin Pediatrics is Hiring a Front Desk Receptionist/Assistant Near Aldie, VA

We are looking for a FULL-TIME Medical Receptionist who is a patient friendly, efficient team player to join our dedicated staff of medical professionals. Ideal candidates will be energetic, dependable with proper work-ethics, and organized individuals with excellent communication skills. We offer a comprehensive and competitive employment package; excellent benefits such as: Health Insurance (Medical, Dental, Vision), 401K (with company employer match), and paid holidays.

The practice is open five days a week, has two locations (Ashburn & Stone Ridge) and work schedules include weekdays (8:00am-4:00pm) and Saturdays (9:00am-1:00pm on a rotational basis).

The position requires compassionate employees to be flexible to work in both locations if needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Provides a welcoming, professional greeting to patients and other visitors.
  • Answers a high volume of calls in a courteous and professional manner.
  • Works as part of the team using scheduling matrix to schedule patient appointments.
  • Performs basic patient care activities including organization of medical records to ensure provider has all the necessary information available during the patient’s encounter.
  • Performs reception duties in an efficient, professional and courteous manner.
  • Optimizes patients’ satisfaction, provider time and treatment room utilization by scheduling appointments appropriately and completing check-in process in a timely fashion.
  • Operate a variety of standard office machines.
  • Collection of copayments and patient due balances.
  • Scanning reports and filing into EHR.
  • Collection, entry and verification of demographic and insurance information.
  • Other duties that may be assigned by supervisor.

EDUCATION, QUALIFICATION AND CREDENTIALS:

  • High school diploma/GED required (associate degree preferred)
  • 1 year experience in medical reception is required
  • 1 year experience in customer service is preferred
  • EMR eClinicalWorks (Electronic Medical Records) experience is desirable or quick to learn.

SKILLS, KNOWLEDGE, AND ABILITIES:

  • Excellent interpersonal skills.
  • Able to work independently or as part of a team.
  • Ability to multitask.
  • Great customer service skills.
  • Ability to read, understand and follow oral and written communication.
  • Understanding of Medical Terminology.
  • Ability to use, well versed with computer/Microsoft Tools, practice management software, copier, and fax machine.
  • Team & service oriented, organized, has good judgment, punctual with stable work history.
  • Candidate must be able to successfully pass professional reference checks, a third-party background check and pre-employment drug screen

WEELY SCHEDULE:

  • 8-hour shift - Monday to Friday 8:00am-4:00pm
  • Every other Saturday 9:00am-1:00pm

Please email your resume if interested and we will be happy to see you for an in-person interview.

**Please submit resume or call 571-223-2229 **

This job description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, abilities and working conditions may change as needs evolve. This job description is not to be construed as a contract for employment.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Vision insurance

Healthcare setting:

  • Private practice

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekends as needed

Education:

  • High school or equivalent (Required)

Experience:

  • Customer service: 1 year (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$35k-44k (estimate)

POST DATE

06/07/2024

EXPIRATION DATE

10/03/2024

The following is the career advancement route for Front Desk Receptionist/Assistant positions, which can be used as a reference in future career path planning. As a Front Desk Receptionist/Assistant, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Receptionist/Assistant. You can explore the career advancement for a Front Desk Receptionist/Assistant below and select your interested title to get hiring information.

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