Responsibilities

NOW HIRING - FULL TIME DISPATCHER - Night Shift

$19.00-$20.00 / HOUR

Schedule : Night Shift

ON THE JOB TRAINING

Guardian Flight is currently seeking a full time Flight Coordinator / Dispatcher to join our Communication Center in Honolulu, HI.

The Communication Center is a fast-paced environment where Flight Coordinators work both individually and in a team environment to coordinate requests for patient transports via air ambulance across the United States.

The Communication Center is responsible for customer interaction, coordinating aircraft arrivals for patient transport, and monitoring both helicopter and fixed wing aircraft in flight.

This exciting position promotes continued employee growth as you work closely with pilots, nurses, paramedics, aircraft mechanics and administrators to ensure our patients are flown to their destination in a safe and timely manner.

The Dispatch team works 12-hour shifts, scheduled for 7 shifts in a 14-day pay period (bi-weekly), with night shift currently available 7p-7a.

This schedule uniquely combines weekday / weekend shifts to allow employees a better work / life balance

Position includes benefits including medical, dental and vision, paid time off (PTO), extra-shift pay, call-in pay, holiday pay and a 401K with an immediate company match.

For Full-Time employees only)

QUALIFICATIONS

• Previous dispatch experience is preferred
• Previous customer service and / or sales experience
• The ability to type at least 35 WPM
• Excellent verbal and written skills
• Problem solving and conflict resolution skills
• Proven ability to handle multiple tasks and rapidly changing priorities while maintaining attention to detail and superior customer service
• Basic math skills
• Time management skills
• General geographic knowledge and map reading skills
• Working knowledge of Microsoft Word, Excel, Outlook and Internet search engines
• Ability to think and act quickly under pressure
• Ability to answer and field calls from multiple phones
• Ability to learn quickly

Our Benefits

MEDICAL - GMR offers four different plan options, allowing you to select the right option for you and your family. Our plans cover the full cost of preventive services and include in-network prescription drug coverage.

Our high-deductible plans allow you to open and contribute to a tax-advantaged Health Savings Account (HSA). We also offer Health Care and Dependent Care Flexible Spending Accounts (FSAs), allowing you to set aside tax-free dollars for certain expenses.

RETIREMENT - We offer a 401(k) retirement plan to eligible employees and a company match of 50% of your contributions, up to 8% of your compensation continued.

For certain employees who face 401(k) contribution limitations due to higher income levels, we also offer a deferred compensation plan and match.

We also offer financial counseling through our Employee Assistance Program and retirement plan vendor.

VISION - Our two vision plan options cover exams, lenses and frames, and contacts in lieu of eyewear.

TELEMEDICINE - GMR provides a telemedicine benefit through Teladoc for our employees and their dependents. Teladoc offers convenient phone and video care for many medical conditions for a low, fixed copay.

DENTAL - We offer two dental plans, including a plan that covers orthodontics.

SURVIVOR BENEFITS - GMR provides company paid Life and Accidental Death & Dismemberment (AD&D) Insurance. In addition, we offer an option to buy additional coverage for you, your spouse and your children at affordable rates.

INCOME PROTECTION - We offer company paid short-term and long-term disability insurance to protect a portion of your income in case of disability or extended illness.

VOLUNTARY BENEFIT OPTIONS - We offer a variety of other optional benefits including financial wellness services, legal coverage, identity theft protection and more.

The benefits listed apply to most core non-union positions. Union position benefits are dictated by their specific Collective Bargaining Agreement.

Last updated : 2024-05-07