Position Type : Part-time / Seasonal

Reports To : General Sales Manager

As a reservationist you will support the Sales team in creating memories and fun for special outings and events at the park.

You’ll assist our sales team in getting the t’s crossed and the i’s dotted; you’ll ensure our clients receive the attention they need;

and you’ll successfully communicate with park teams so events run smoothly. The reservationist helps bring the mission of Six Flags to life for thousands of park guests each year!

As a Reservationist at Six Flags New England...

You’ll contribute to your mission by :

• Supporting the Six Flags Mantra Friendly, Clean, Fast, and Safe Service
• Clerical functions and client communication, including email and phone call correspondence with groups of 100 coming to the park
• Assisting with fulfillment of general sales material requests, ordering tickets, invoicing, and ensuring receipt of payment
• Communicating with park teams to ensure the successful execution of events
• Assisting in the execution of Group Sales and Marketing events
• Preparing and maintaining a clean and safe event area
• Maintaining accurate files and records for all clients
• Assisting with group information and contact database input
• Anticipating and troubleshooting errors under the whole sales umbrella
• Assisting in other areas of the Department
• Enforcing all Six Flags New England policies
• Performing other duties as assigned or necessary to support Six Flags New England

You’ll do it with your :

• Ability to work a minimum of 10 hours per week
• Knowledge of Microsoft Office systems
• Ability to pick up on and learn systems for the role
• Able to deal with clients over the phone and through email in a professional and pleasant manner
• Excellent record-keeping and organization
• Sense of Fun

You’ll know you’re ready if you are :

• Willing to work a flexible schedule, including evenings, weekends, and holidays as needed
• Able to meet the physical demands of the job, with or without reasonable accommodations, including walking long distances, standing for long periods of time, lifting, working at heights, etc.
• Ability to read, speak, write, and understand the English language
• Able to work a minimum of 10 hours per week
• 18 years old or older

Note : This job description is not intended to be all inclusive. Team Members may perform other related duties as required, meeting the on-going needs of the company.

Six Flags Entertainment Corporation is the world’s largest regional theme park company with 26 parks across the United States, Mexico and Canada.

For more than 58 years, Six Flags has entertained millions of families with world-class coasters, themed rides, thrilling water parks and unique attractions.

With a culture built on safety, service, fun and friendliness, integrity, innovation, and results orientation, our mission at Six Flags New England is to create fun and thrills for all ages.

Six Flags New England is an Equal Opportunity Employer and supports a Drug Free Workplace

If you are able to answer "YES" to all of the following questions, please continue the application process by clicking "Apply"

• Can you provide legal documentation establishing your identity and eligibility to be legally employed in the United States?
• Are you able to perform the essential functions of the job for which you are applying with or without reasonable accommodation?
• Within the last 90 days, can you state that you have not used illegal or social drugs (excluding marijuana), such as MDMA (Molly), cocaine and crystal methamphetamine?
• I am willing to agree that future text messages relating to Six Flags, Inc., including company news, job posting application status updates, and other information, may be sent on behalf of Six Flags, Inc.

to the cell phone number I provide.

FACTORS

SUBSTANTIATING DATA

EXPERIENCE

Park experience and detailed knowledge of park functions preferred, but not required. Telemarketing experience helpful. Computer skills required.

COMPLEXITY OF DUTIES

Must possess above average communication and interpersonal skills. Must react well in stressful and emergency situations.

Must be able to work in a fast-paced environment. Good analytical problem-solving skills

SUPERVISION RECEIVED

Under general Supervision

ERRORS / SAFETY

Errors in performance, mismanaged paperwork, or failure to adhere to and enforce Operations policies as stated in any Standard Operating Procedures Manual may result in injuries or fatalities to yourself or others

CONTACT WITH OTHERS

Direct and continuous interaction with team members, guests, leads, and supervisors throughout the entire park.

CONFIDENTIAL DATA

Access to confidential information such as reports, phone listings, etc. High exposure to confidential data.

MENTAL OR VISUAL DEMAND

PHYSICAL DEMAND

Requires long hours standing, or continuous sitting, bending, eye / hand coordination, near vision, hearing, and speech.

Requires frequent kneeling, manual dexterity, gross motor skills, and color definition. Requires good vision with near and far acuity.

Requires using telephones, radios, and computer equipment. Requires the ability to move and work in different workstations, hand and arm movement.

• Must be able to ambulate comfortably throughout the course of the
• day over various surfaces.
• Must be able to lift 30 lbs consistently.
• Must be able to lift and carry 30 lbs over 25 feet over various surfaces.
• Must be able to lift and lower 15 lbs above shoulder level.

WORKING CONDITIONS

Continuously works inside and closely with others. Primarily works alone; is exposed to dust, dirt, and water. Must be able to function in all weather conditions.

Last updated : 2024-06-08