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The Chickasaw Nation
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Dental Scheduling Coordinator
$37k-46k (estimate)
Full Time | Social & Legal Services 5 Months Ago
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The Chickasaw Nation is Hiring a Dental Scheduling Coordinator Near Ada, OK

Dental Scheduling Coordinator - 1967
Ada, OK | Health | Full Time
Posted today | Apply before February 4, 2024
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Description

We are currently looking for a Full Time Dental Scheduling Coordinator to join our Dental Clinic Unit 2 team located at the Chickasaw Nation Medical Center.

Summary:


Responsibilities:

  • Provides first class customer service - courteous and helpful to all internal and external customer types
  • Greets and engages with a smile
  • Determines and meets needs
  • Seeks positive experience and outcomes
  • Answers questions in a courteous and professional manner
  • Partners with internal and external services as needed to ensure appropriate referral is made
  • Completes all training and development requirements and participates in continuing education opportunities
  • Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
  • Shares responsibilities for maintaining adequate supplies and equipment
  • Maintains general upkeep of work area and maintains a safe environment
  • Observes and addresses potential environmental hazards and risks
  • Maintains and promotes professionalism
  • Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
  • Adheres to Chickasaw Nation dress code standards
  • May provide break coverage for others as assigned
  • May augment staff in other areas as needed based on staffing and needs ratio in regularly assigned unit
  • Maintain knowledge of and follow all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
  • Schedules new patient, referral and follow-up appointments, handles all cancellations, and communicates appointment reminders
  • Maintains confidentiality, security, and integrity of data and information in accordance with HIPAA regulations
  • Partner with Chief of Dental Services and Dental Clinic Manager to develop a schedule template to ensure effective scheduling
  • Triage same day walk-ins (urgent care) and assign patient to appropriate schedule to ensure consistent care
  • Work in emergency appointments and resolve scheduling conflicts
  • Advise patient of any documentation that will be needed at time of check in
  • Maintains files, logs, and records
  • All other duties as assigned

Competencies:

Essential:
  • Follow instructions, written or oral
  • Adhere to all scheduling and attendance requirements
  • Honesty, truthfulness, reliability, accountability
  • Read, understand and apply regulations and policies
  • Understand Native American culture and tribal programs
  • Working knowledge of dental terminology
  • Verbal with team, departments, guests and management

Skills:

Essential:
  • Intermediate computer skills
  • Must be able to operate related office equipment

Experience:

Essential:
  • 1 year directly related experience

Education:

Essential:
  • High School, GED or Equivalent

Credentials:

Essential:
  • Pass general background check

Working Conditions:

Essential:
  • Hospital or Clinic
  • Sitting up to 100% of shift
  • Standing up to 50% of shift
  • Walk up to 50% of shift
  • Sometimes bend, kneel, stoop, push, reach
  • Sometimes lift and or carry up to 25 lbs
  • May be required to assist individuals who are emotionally disturbed
  • Potential exposure to contagious diseases
  • Pass pre-employment drug test

Job Summary

JOB TYPE

Full Time

INDUSTRY

Social & Legal Services

SALARY

$37k-46k (estimate)

POST DATE

01/23/2024

EXPIRATION DATE

06/15/2024

WEBSITE

chickasaw.net

HEADQUARTERS

ADA, OK

SIZE

100 - 200

TYPE

Private

CEO

JOHNNA WALKER

REVENUE

$5M - $10M

INDUSTRY

Social & Legal Services

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About The Chickasaw Nation

The Chickasaw Nation is a government organization that provides programs and services that includes community, culture, education and legal.

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