Phillips Scales is Alaska's leading distributor of commercial and industrial scales. As an employer, we value our employees input and look for opportunities to contribute to their long-term success and advancement.

Currently, we are looking for Service Technicians 1 and 2 to join our dedicated team of professionals. Your main responsibilities will include working with customers to understand their needs and offering them solutions to meet those needs.

You will perform a variety of duties that are required to adequately maintain industrial scales, including : service and maintenance, calibration, inspection, installation, and troubleshooting as needed.

This is an amazing opportunity for someone who is looking for a long-term position that offers a very competitive compensation package.

Responsibilities and Qualifications :

• Communicate in a professional manner at all times and provide exceptional customer service.
• Troubleshoot standard scale systems, determine faults, and identify necessary actions for repair.
• Create and quote necessary repairs on the job.
• Work with sales to quote equipment and upgrades.
• Calibrate equipment at customer's facilities and analyze equipment operation to determine if the equipment is operating within specifications.
• Calibrate all weighing equipment described in other positions with the addition of belt scales.
• Make corrective actions or perform repairs as required to bring equipment into working order and into appropriate tolerances.
• Plan daily travel to maximize effectiveness with scheduled work, as well as prioritize and switch focus rapidly.
• Maintain a good rapport with customers by examining complaints, identifying solutions, and suggesting improved methods or techniques.
• Document service and installation actions by completing forms, reports, log, stickers, and records neatly and completely.
• Work overtime during the week and be available for on call emergency service after normal working hours and on weekends

Requirements :

• One year of electronics education or equivalent.
• High school diploma or equivalent.
• Must demonstrate mechanical aptitude.
• CDL, or the ability and willingness to get one in a timely manner.
• Willingness to travel throughout Alaska often and as needed.
• Must be able to lift and love up to 50 pounds through a full range of motion.
• You must be able to pass a background check and drug screening.

Phillips Scales is an Equal Opportunity Employer

Last updated : 2024-06-05