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Fairway Leasing, LLC dba Aaron's Sales & Lease Ownership is Hiring a Customer Account Manager Near Winchester, KY
ReportingReports directly to the General Manager
Primary Responsibilities
- Manage the collections process
- Counsel customers to gain timely lease/merchandise renewals
- Confirm customer identification, collect money and obtain customer signatures on lease agreements
- Contact customers who have not renewed merchandise agreements
- Monitor customer payment history and habits and make recommendations to support the customer to ownership
- Maintain customer contact over the phone and through home visits
- Update customer information and maintain accuracy
- Achieve monthly account goals
- Review and close lease agreements with customers
- Act as a key holder as necessary
- Facilitate returns in collaboration with General Manager
- Clean and certify merchandise in the cleaning station for all merchandise personally returned
- High energy, competitive leader
- Two years of retail, restaurant, or related management experience
- Two years of college or military preferred
- Ability to relocated desired
- Excellent interpersonal relationship skills for daily customer contact
- Strong telephone manners
- Neatly groomed, professional appearance
- Valid driver's license
- Strong technical skills or working knowledge of electronic products
- Routinely lifting, loading, and "dollying" merchandise 50-300 pounds
- Satisfactory MVR (driving record), D.O.T. physical and drug screen, criminal background investigation with job performance reference check and required testing
- Extensive Training Programs and Excellent Potential for Upward Mobility
- 5 day work week with ALL Sundays off!
- Hourly wage Bonus & Commission opportunities
- Medical, Dental, Vision, & Life Insurance benefits
- Matched 401K plan after 1 year
- Paid Time Off
- Paid Holidays
- Employee Purchase Discounts
- Referral Program
Job Summary
Full Time
Business Services
$84k-113k (estimate)
05/28/2024
06/12/2024
fairwayleasing.net
CORBIN, KY
50 - 100
2004
KIMBERLY JACOBS
$5M - $10M
Business Services
Related Companies
About Fairway Leasing, LLC dba Aaron's Sales & Lease Ownership
Fairway Leasing, LLC is an independently owned and operated franchise of Aaron's, Inc, operating stores across the Commonwealth of Kentucky serving over 39 counties and 14,000 customers. Franchise Principal, Todd Wilkins, started Fairway Leasing in 2004 and opened his first store in Somerset, Kentucky on April 8, 2005. Fairway Leasing has grown to 16 store locations throughout the state and an operational support (HQ) office in Northern Kentucky. Our mission at Fairway Leasing is simple: "Build relationships and improve lives by delivering ownership of great products through caring people."
The job skills required for Customer Account Manager include Collaboration, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Account Manager. Select any job title you are interested in and start to search job requirements.
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If you are interested in becoming a Customer Account Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Account Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Account Manager job description and responsibilities
A good Account Manager must be customer focused to build trust with customers.
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Manage the collections process while acting as a customer counselor by discussing benefits of timely lease agreement renewal payments.
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Providing technical support to customers before and after-sales.
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Stimulated customer retention through engagement of new group administration and establishing accuracy and completeness.
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The Customer Account Manager will lead the upsell and renewal strategy within a defined territory.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Account Manager jobs
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
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Schedules customer meetings and travels to customer locations as required.
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Think about the skills needed to handle an angry customer.
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Establish a dynamic team, and restructure as appropriate.
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Upsells should align with customer goals.
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Step 3: View the best colleges and universities for Customer Account Manager.
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