Job Summary:

The Volunteer Coordinator is responsible for the recruitment, training, and retention. Ongoing nurture arts and supervision of Homestead Hospice and Palliative Care volunteers. Increase volunteer hours to exceed compliance of 5% for Homestead Hospice and Palliative Care office.

Qualifications:

• Bachelor’s degree or equivalent experience.
• Experience in related field and in volunteer coordination.
• Demonstrated skill in administrative functions, including the ability to develop policies and procedures.
• Sales and marketing skill sets required.
• Excellent written and oral communication skills, ability to delegate task.
• Demonstrated ability to execute a supportive and sensitive approach to volunteer and patient/family needs.

Responsibilities:

• Plan and supervise delivery of all volunteer services.
• Assign volunteers to service on the basis of program needs and the interests and skills of Homestead Hospice and Palliative Care volunteers.
• Assess and monitor program needs and develop appropriate volunteer activity and positions.
• Maintain and monitor a record-keeping system, which includes services delivered and actual time involved.
• Recruit, interview, and select volunteers.
• Design, supervise, and/or implement the orientation and training of volunteers regarding Homestead Hospice and Palliative Care philosophy, policy, and practice.
• Oversee performance of program assistant/secretary if required.
• Monitor and evaluate volunteers’ performance.
• Plan and conduct support meetings for Homestead Hospice and Palliative Care volunteers as appropriate.
• Prepare service reports as required by the Administrator or designated supervisor.
• Perform other duties as assigned by the Administrator or designated supervisor.