Company Overview

International SOS (www.internationalsos.com) is the world’s leading medical & travel security services company operating from over 1000 locations in more than 80 countries with more than 11,000 multi-cultural medical, security, and logistics experts.

Our global services include medical and risk planning, preventative programs, in-country expertise, emergency response for travelers, expatriates, and their dependents of over 70 percent of the Fortune 500 companies.

The International SOS Consulting business unit and regional practices focus on designing, marketing, and delivering advisory services, programs, and managed services to our clients. The overall delivery framework comprises of:

Advisory:
Providing clients with the global expertise and resources necessary to develop best-in-class risk mitigation and workplace programs. We also provide access to our medical and security experts to help build internal systems to best prepare, respond to and manage issues most critical to the organization.

Programs:
Providing clients with a market-leading suite of end-to-end advisory and management services. We also provide oversight of the client journey, inclusive of process and protocol finalization, to effectively engage clients, successfully implement their solutions, and position them for ongoing success.

Managed Services:
Providing select clients with customized solutions that might include services ranging from information analysis, assessment, service arrangement, forecasting and advisory.

Overall Purpose of The Job

Responsible for Health Consulting, NCD & Wellbeing programs, the consultant will support the development and implementation of International SOS suite of Wellbeing programs to include Mental Health, Physical Health, and Wellness offerings across the group. This includes working with cross-functional teams in the inception and execution of the suite of Wellbeing services for clients that include Mental Health, Physical Health, and Wellness programs.

This key role will provide cost effective project management to the new offerings in Total Worker Wellbeing and the Stress Management offering in the North America market. This individual will be modelling the very successful European practice of having skilled SME project managers who are a hybrid between the higher cost physician’s and the lower cost project managers. This individual will also support, develop, and deliver health consultancy in North America to consulting and non-consulting client companies operating worldwide. Lastly, this role will drive business development as well as support sales and marketing activity in North America.

Key Responsibilities

• Participation in client consulting engagements.
• Provide solutions and scope delivery milestones supporting the Global Health Advisor, Wellbeing, and wider Health Consulting team.
• Provide Wellbeing documentation, materials, templates, methodology, stakeholders’ engagement tools, reports, in coordination with Group Health Consulting Delivery team.
• Assist the team in providing a broader proposition and product capacity and leadership.
• Compile and update information such as an up-to-date inventory list of existing mental health and well-being solutions
• Work collaboratively across the business to deliver comprehensive Wellbeing solutions and assist in evolving them based on feedback and insight.
• Communicate with subject matter experts (SME’s) to answer questions regarding existing content.
• Assist in the development of health and Wellbeing products and solutions.
• Support with the design, data visualization and writing of communication, promotion, and marketing materials relevant to Wellbeing products and solutions.
• Preparation of Wellbeing research in coordination with the Global Health Advisor.
• Support with the delivery of Wellbeing products to clients alongside the Group Health Consulting Delivery team
• Supporting in the coordination of the external group of Mental Health, Physical Health, and Wellness specialists (to ensure governance, quality, briefings, etc.).

Job Profile

Required Skills and Knowledge

Required Competencies

Required Work Experience

Required Qualifications

Required Languages

Travel / Rotation Requirements

Behaviors