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PMP is seeking a motivated, detailed, communicative, and personable professional to join our team as Director of Customer Care .
Who We Are
Property Management Professionals LLC. and/or PMP Management LLC. (PMP) is an industry-leading Association management firm providing extraordinary services to common interest developments throughout Southern California, Arizona, Utah, Colorado, and Texas. PMP delivers a boutique-style level of service only a local management partner can, with the depth and breadth of support and training only seen at much larger management firms.
PMP is one of the fastest growing management firms in each of our respective markets, which provides our team members’ a unique opportunity to develop and grow their careers. Our people-centric culture attracts and retains the industry’s top talent and has served as one of our competitive advantages, driving our growth and success over the past decade and a half.
To learn more about PMP and our unique company culture, we invite you to visit our social media platforms below:
Instagram/pmpmanage
facebook/pmpmanage
linkedin/company/pmpmanagement
Who We’re Looking For
PMP is looking for energetic, passionate, personable, and detail-oriented professionals to join our growing team. The right candidate will embrace change, celebrate innovation, and have an unwavering passion for providing extraordinary customer service to our valuable clients.
Position Description: The Director of Customer Care will lead the customer care team in providing outstanding service support to clients, HOA Board members and residents. The ideal candidate will be passionate about customer service, possess strong leadership skills, and have a proven history of driving customer satisfaction and loyalty.
Position Duties:
Required Qualifications:
Disclaimer: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
Requirements:Full Time
$157k-204k (estimate)
06/14/2024
06/27/2024
pmpmanage.com
Valencia, CA
100 - 200
The following is the career advancement route for Director of Customer Care positions, which can be used as a reference in future career path planning. As a Director of Customer Care, it can be promoted into senior positions as a Top Customer Service Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Director of Customer Care. You can explore the career advancement for a Director of Customer Care below and select your interested title to get hiring information.