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Overview
Full Potential Solutions (FPS) is a performance-based analytically driven omnichannel solutions organization with operations in Kansas City, MO, Manila & Davao, Philippines, Chennai & Pune, India and Bogota, Colombia that puts culture and employees first.
We are a rapidly growing global company, employing the best people, processes and proprietary technology to deliver groundbreaking solutions for our clients and fulfilling careers for our employees.
We invest in our people and put culture first because we believe that happy, fulfilled teams deliver breakthrough results.
FPS offers a competitive suite of benefits for our employees, including a lucrative compensation program, medical, dental and vision benefits, and the opportunity for high potential career growth with a fast-growing company.
Our Core Values :
Our Mission : To create conditions within which people can thrive!
We offer a comprehensive compensation and benefits package that includes health, dental, vision, generous PTO, a performance-based bonus program and opportunities for training and career development.
This role is full time and we are currently working onsite.
The Sales Chat Support Agent will work on sales chat for one of our telco programs. The Sales Chat Support Agent will perform a range of tasks.
You may need to close the sale via Phone call or chat. As a Chat Support agent, you will be responsible in communicating with customers through live chat or email answers to their queries and sell the value of clients products and services.
The ideal candidate can establish a positive rapport, can communicate effectively online and over the phone and can provide recommendations through needs-based selling, identify customer needs using questions, educate customers on the value, features, and benefits of their services, and be able to ask for the sale.
As a Chat Support Agent, you have the opportunity to earn bonuses. In addition to a dynamic team environment, you'll enjoy competitive benefits, generous incentives, and performance-based bonuses!
Responsibilities
Qualifications
Last updated : 2024-05-23
Full Time
Business Services
$48k-61k (estimate)
05/25/2024
08/23/2024
fpsinc.com
KANSAS CITY, MO
200 - 500
2017
AMIT BASAK
<$5M
Business Services
The job skills required for Chat agent include Call Center, Customer Service, Products and Services, Problem Solving, BPO, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Chat agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Chat agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Chat agent positions, which can be used as a reference in future career path planning. As a Chat agent, it can be promoted into senior positions as a Chat Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Chat agent. You can explore the career advancement for a Chat agent below and select your interested title to get hiring information.