Chantecaille’s mission is to create luxurious botanical beauty with impact. For the past 25 years, the brand has been at the cutting-edge of some of the industry’s most exciting innovations in skincare and cosmetics, creating iconic products that are beloved worldwide. Founded by the mother-daughter team of Sylvie and Olivia Chantecaille in 1998, the brand is known around the world for its pioneering use of naturals in both skincare and makeup, as well as its give-back philanthropy program that supports conservation groups worldwide. Always cruelty-free, the products crafted by Chantecaille are the epitome of forward-thinking and created with a sustainable approach.

A Beiersdorf prestige brand, Chantecaille’s global teams include some of the beauty industry’s best-in-class talent, from product formulation to creative direction, marketing and more. The culture of the workplace is collaborative, exciting, and inclusive.

Position Overview

In 2023, Chantecaille implemented SAP as its new global, integrated, ERP system. As part of this global implementation, there are multiple global support teams, based in Mexico and Europe. The EDI Interface solution is predominantly used in North America for our large retail partners. This role will co-ordinate support and changes for SAP, EDI and other systems and interfaces and be the global escalation point for the business.

Position Responsibilities

The position has the following responsibilities:

• The Business Analyst serves as a liaison between the business users and various technical teams in identifying and gathering business requirements related to EDI and SAP, business processes and helping translate business processes and outcome into technical systems changes.
• The Business Analyst is responsible for co-ordination / escalation point for support teams globally across all SAP modules, external vendor, and customer management, to ensure data interfaces between customers, vendors and partners are being completed effectively.
• The role will review business and technical change requests for impact, develop and document future changes and contribute to the overall SAP and IT roadmap and strategy.
• Lead and deliver small change projects across SAP and other systems.
• Work with multiple teams to co-ordinate and manage changes and incidents, both internal and external.
• Work with External customers and partners on EDI and other interface changes.
• Regular Issue resolution, co-ordination, escalation and the planning and implementation of Integration planned changes are all core responsibilities.

Position Qualifications

The following skills and qualification are required:

• BS/BA in a relevant discipline.
• 7-10 years of Business Analyst experience with SAP and various Integration technologies.
• Strong analytical, problem solving and communication skills, requirements specification, QA testing capabilities, technical/functional knowledge of EDI standards and formats, technical/functional knowledge of SAP IDOCs, and should be proficient with SAP PI.
• Strong attention to detail.
• Solid project management skills with ability to meet multiple deadlines.
• Proven ability to think outside the box and demonstrate strong critical thinking skills.
• Excellent organizational and prioritization skills.
• Should possess strong working knowledge of Retail and Supply Chain processes (Order-to-Cash, Logistics and Procure-to-Pay), e.g., Orders, Dispatch, Invoice, ASNs, Shipping, Labelling, Routing.

Additional Information

Chantecaille Beaute Inc. uses the published salary range as a guideline to provide our future employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure.

While the published salary range is a good faith reflection of the targeted salary level for the position, Chantecaille Beaute Inc. reserves the right to pay outside of the published salary range.

This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Chantecaille confidentially protects personal information provided during the application process in accordance with EEO guidelines and Privacy laws.