Who are we looking for?

The Director of First Impressions must understand that to run effectively and efficiently, a real estate office, must tend to its associates’ needs in such a way that they (the associates) are receiving the expected level of service and remain satisfied with the level of service provided by the Market Center.

The Director of First Impressions will be responsible for the appearance of the Market Center common areas. They will ensure the office is neat and prepared for business. The Director of First Impressions will need to have a relationship-based attitude as a result of the associate being the customer with an understanding that the agent associates will seek them because the associate likes the individual and are swayed by enthusiasm.

Director of First Impressions will greet everyone with a smile and warmth as they enter the office. They will be as helpful as possible without neglecting the phones.

The Director of First Impressions will assist in the management of the office by providing support and feedback to the MCA and Team Leader on all matters affecting the productivity and operation of the Market Center.

What will you do?
These are the standards a well-above-average performer will maintain or exceed:

• Answer phone properly with warmth and friendliness
• Greet everyone with a smile—be positive and cheerful
• Assist management team
• Help to share Market Center value story.
• Assist the administrator with monthly tasks
• Cross-checking and auditing systems
• Report Building in Excel
• Calendar Updates
• Sort Mail
• Check Supplies and place orders
• Restock Printers
• Prep Office in the morning- tidy the common areas, unload dishwasher, restock kitchen
• Turn down the office in the evening- Start dishwasher, check in with staff on needs, put computers to sleep.
• Set up and break down events
• Add new associates to the printers
• Send email blasts on behalf of staff
• Social Media Posts
• Maintain advertising around the office

Essential duties and responsibilities

• Answer the phone correctly
• Properly route phone calls
• Greet everyone in a positive manner
• Assist management team
• Receive and sort mail and deliveries
• Maintain appearance of common areas

Communications/Interactions

• Sales Associates – daily
• Operations Manager – daily
• Team Leader – daily

Knowledge/Skills

• Positive attitude & Friendly Demeanor
• Great verbal and communication skills
• Neat, clean, professional appearance
• High school graduate
• Phone skills and experience
• People skills and experience
• Computer skills

Job Type: Full-time

Pay: $30,000.00 - $34,000.00 per year

Benefits:

• Paid time off

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Excel: 1 year (Required)
• Google Suite (Drive, Gmail, etc): 1 year (Required)

Ability to Commute:

• Atlanta, GA 30309 (Required)

Work Location: In person