Santa Barbara Skin Care offers an Medical Receptionist position primarily in our Santa Barbara, CA clinic but will float on rotation to our Solvang, CA clinic, successful candidates are compassionate, team-oriented and enjoy being a part of an energetic work environment.

We are looking for individuals to join our team who create a positive experience for our patients while delivering exceptional patient care. The ideal Medical Receptionist views themselves as a “Director of First Impressions”. The successful candidate is friendly, professional and has a natural talent to always put our patients first in delivering unparalleled customer service in a thriving fast-paced clinic.

Duties and Responsibilities: Responsible for accurately and professionally handling all front desk operations including answering phones, greeting patients, scheduling of all appointments, addressing routine inquiries, and forwarding non-routine requests to appropriate personnel. Prepares necessary patient paperwork prior to patient’s appointment. Verifies insurance eligibility and verifies prior authorization. Responsible for keeping the reception area clean and organized. Recording and collecting patient copays and/or balances at check in/out. Protects patients’ rights by maintaining confidentiality of personal and financial information. Follows company policies and procedures. Contributes as a team player. Demonstrates superior customer service skills. Communicates with patients, visitors, providers and team members in a courteous, professional, cooperative and mature manner.

Qualifications: High school diploma or GED. Minimum of one-year experience in customer service setting, preferably six months’ receptionist experience in a health care setting. Strong customer service skills. General understanding of HIPAA guidelines, exceptional multi-tasker, excellent phone skills, and energetic.

Job Type: Full-time

Pay: $21.50 - $22.50 per hour

Expected hours: 38 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic
• Outpatient

Medical specialties:

• Dermatology

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person