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Associate Marketing Account Manager

TCL Marketing

Wilmington, NC | Full Time

$104k-138k (estimate)

1 Month Ago

Associate Marketing Account Manager

TCL Marketing Wilmington, NC

$104k-138k (estimate)

Full Time 1 Month Ago

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TCL Marketing is Hiring an Associate Marketing Account Manager Near Wilmington, NC

Associate Marketing Account Manager - Remote (Charlotte, NC)
At TCL Marketing, an Associate Account Manager possesses the willingness to learn with extraordinary attention to detail. The ideal candidate is a strategic thinker, organizer, problem-solver, dot-connector, and effective personable communicator who will go above and beyond to help solve our clients’ toughest challenges and make a mark on their business goals.
As Associate Account Manager, you will be responsible for assisting TCL Account Managers with:

Client services, client strategy, and agency growth.
Uncovering clients’ business needs and objectives, developing appropriate strategies, identifying and implementing solutions to help achieve client goals.
Understanding clients' businesses and generating solutions to enhance client performance.
Building and earning trust and credibility to collaborate and maintain client satisfaction.
Working closely with the internal teams to ensure timely delivery of all campaigns.
Driving growth and the evolution of our accounts and the agency.

Our full-service media approach includes but is not limited to:

Digital.
Direct Mail.
Print.
Billboard.
TV.
Radio.
Exclusive Contact Center.

Core Responsibilities & Requirements:

Annual media budgeting, planning, projections, forecasting.
Monthly media budgeting, planning, projections, forecasting.
Weekly/monthly check-ins.
Periodic client goal meetings as needed.
Creative Review.
Delegation to proper TCL internal department and oversee to completion.
Track and assess client metrics in real time.
Gross Sales.
Average Sales.
Closing Ratios.
Ad Spend %.
Operations.
Online Reputation.
ROI .
Partner with clients to establish a trusted relationship leading to the success and growth of both our clients and TCL.
Support an assigned portfolio of existing client accounts.
Demonstrate strong collaboration skills with internal teams, using resources to support clients’ businesses effectively and seamlessly.
Build strong, collaborative, and trusted relationships with creative and strategic partners.
Ensure goals are accomplished while adhering to a specific schedule and within an approved budget.
Build a detailed strategic understanding of our clients’ businesses, industry sectors, customers, revenue models, and competitors, tracking these insights through account plans.
Brief the assigned team on project requirements and lead the internal discovery and ideation process when needed or asked for.
Support the assigned team through the project scoping phase to produce proposals that meet the needs of the brief, the brand, the timeline, and the budget.
Apply strategic thinking to define client communications objectives, profile target audiences, design solutions that optimize audience engagement, and measure their effectiveness.
Contribute specifically to developing the content, messaging, and engagement elements of our advertising solutions, working with our internal experts in creative, video, production, and logistics.
Act as an open and willing resource to team members in assessing ideas and directions and providing guidance to push further.
Light travel required for client meetings that are not remote.

Values You Should Share with Us:

You can approach any situation with a strong sense of positivity, possibility, creativity, and curiosity.
You have an unwavering commitment to delivering for our clients, our agency, and our teammates.
You enjoy working within a fast-paced, high-performance, diverse team environment.
You are good at setting a tone for the team that inspires people to do their best work.
You are approachable and easy to connect with.

In addition, here’s what you bring to the table:

A friendly, organized, honest and team-oriented attitude with a strong work ethic.
Reliability, accountability and resourcefulness, with the ability and willingness to stay involved from start to finish.
A high command of interpersonal skills and emotional intelligence.
Ability to learn from, listen to and empathize with others.
Ability to deal professionally with all levels of team, clientele, and business-related associates.
Great communication and presentation skills.
Confidence to speak up and contribute meaningful views.
Ability to build credibility, momentum and trust.
Strong workflow and time management skills with the ability to manage and execute competing priorities.
Critical thinking skills to work around problems and the ability to analyze how data and performance indicators apply to work.
Creativity with a natural eye for good work and the ability to develop unique situations.
Perpetual curiosity that drives you to learn, grow and remain relevant.

What We Offer:

Remote work atmosphere.
Equipment required for the position is provided.
Internet reimbursement.
Schedule flexibility within the parameters of our daily work hours.
7 paid federal holidays.
9 paid company holidays.
Holiday downtime- December 24 until the first business day after New Year’s Day.
At the end of your 90-day probationary period, you will be eligible to receive: $1,800 or 50% of the employee’s major medical premium annually to help offset the cost of medical insurance.
A quarterly health and wellness stipend of up to $500 annually.
$1,320 annually in a Lifestyle Spending Account (prorated based on your date of hire).
40 hours of paid time off (prorated based on your date of hire).
Employer-paid vision and dental insurance.
Employer-paid life, disability, and accident insurance.
After a successful 6 months, you are eligible for our 401(k)/Roth plan with matching up to 4%.
After a successful first year, you are eligible for a company profit share.

Get to know us:

TCL Marketing is a full-service agency dedicated to transparent client relationships and strategies that exceed marketing goals. We’re large enough to conquer all our client’s needs and expectations and small enough to care for each, individually. We’re experienced, detailed, and dedicated. The lifeline of our success depends upon transparent client relationships, attention to detail, utilizing technology for efficiency and a successful campaign execution. We’re an asset, not an expense for our clients.

We’re a team of 30 marketing professionals working remotely from around the country. We’re proud to secure new clients by referral only, partnering with 50 full-service clients with many relationships lasting 10 years and a 94% retention rate.

Thank you for taking the time to read through all the requirements and responsibilities for the available Associate Account Manager position. To show us that you pay attention to detail, please include the phrase “TCLCLT” in the “comments” field when applying with your resume and any additional information that lets us know how awesome you are.