3 Allstate Insurance Agency - Mitchell Hnatt Jobs near me
Allstate Insurance Agency - Mitchell Hnatt is Hiring a Customer Service Manager Near Lakewood, NJ
Job Description
Are you looking to accelerate your career and apply your leadership skills in challenging new ways? Do you want the opportunity to run a business without having to fund it? Working at a local Allstate agency may be your answer! As an Allstate agency office manager, youll be leading the team that keeps customers happy and the business running smoothly.
Right now, we are looking for candidates in the Ocean County area to lead a team of insurance professionals and help customers protect their homes, cars, lives, and retirement incomes. You'll be responsible for the creation and implementation of the agencys policies and procedures when it comes to benefits, compensation, morale, and staff development/training. Job Responsibilities of an agency office manager
- Build agency reputation and growth through positive customer relations, marketing programs and lead acquisition
- Create and enforce office policies, standards, and procedures to help the agency run smoothly and profitable
- Assist in customer claims processing and resolution
- Excellent verbal and written communication/interpersonal skills
- Ability to effectively lead and coach a team; management experience is a plus
- Highly capable of managing all business operations
- Straight-forward communicator, dependable and strong leadership skills
- Must have some working knowledge of insurance and/or financial services experience
- Strong organizational skills, attention to detail and ability to multi-task
- Passionate about relationship building, genuinely caring and driven to fulfill customers needs
- Bilingual skills are a plus
- Must be willing to obtain insurance licenses; already possessing a license is a plus
Job Summary
Full Time
$99k-128k (estimate)
05/28/2024
06/15/2024
The following is the career advancement route for Customer Service Manager positions, which can be used as a reference in future career path planning. As a Customer Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Manager. You can explore the career advancement for a Customer Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Manager job description and responsibilities
As a Customer Service Manager, your most important role is leading and motivating a team of staff to ensure they’re giving the best customer service possible.
02/02/2022: San Antonio, TX
They develop and implement standards effective in sustaining the relationship between an organization and its clients.
02/12/2022: Monterey, CA
Support the customer service team in resolving escalated issues or complaints and ensuring prompt turnaround for all service requests with consistent quality.
01/27/2022: Muskegon, MI
Customer service managers oversee teams of customer service representatives.
04/16/2022: Clarksville, TN
Determine operational strategies by conducting needs assessments, performance reviews, capacity planning, productivity, quality, and customer-service standards.
02/10/2022: Youngstown, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Manager jobs
They need to know how to attain key metrics such as service levels and use tools such as workforce management to manage productivity.
02/11/2022: Austin, TX
Customer service managers generally need a bachelor’s degree.
04/15/2022: Manchester, NH
Although certifications are not essential for this position, many customer service managers pursue optional credentials.
03/15/2022: Huntsville, AL
They should know how to set customer service goals, use CRM tools and build teams.
03/13/2022: Kennewick, WA
Customer service managers with good listening skills can easily pay attention to the customer to understand what they are actually saying.
04/16/2022: Detroit, MI
Step 3: View the best colleges and universities for Customer Service Manager.
