About us

Santa Clarita Animal Urgent Care and Wellness Center is a business in the Canyon Country/Santa Clarita, CA area. We offer a professional, fast-paced and rewarding environment.

Our work environment includes:

• Ultra Modern Hospital setting
• Cutting Edge Medical Technology
• Growth opportunities
• On-the-job training
• Company perks

We're looking for Veterinary Receptionists to work directly with our Clients and assist in creating a welcoming, comfortable environment during their office visits with their pets. The ideal candidate must have previous experience working in Animal Healthcare and has knowledge of different animal species and types. The Veterinary Receptionist is responsible for answering phones and redirecting call concerns, checking in clients, scheduling appointments, and using customer service skills to assist in redirecting any concerns the clients have with their pets to our Veterinarians. The Veterinary Receptionist is also responsible for a variety of clerical duties such as filing, maintaining medical records and inventory of Hospital supplies.

Responsibilities:

• Answer and direct incoming calls
• Schedule and coordinate appointments
• Maintain cordial and efficient office relations with Receptionists, Technicians, Doctors and Administrators
• Create new Client and Patient Records
• Acquire Patient Information, History and Communicate with Doctors
• Manage and process billing
• Update and create reports
• Manage incoming mail and courier deliveries
• Manage inventory of supplies as needed
• Must be able to utilize multifaceted EMR and Integrated Systems

Qualifications

• Animal care
• Pet care
• Animal restraint
• Animal handling
• Veterinary terminology
• Medical collection
• Kennel experience
• Patient Information Intake
• Communicate clearly with Veterinarians
• Follow protocol for patient treatment and hospital operations
• Must have strong client relations and communication skill sets
• Professional and friendly communicative character traits are a must while working working in a fast paced environment

The ideal candidate for the Veterinary Receptionist position should possess and or the willingness to learn a broad foundation in veterinary practices, including experience in animal handling, veterinary terminology, and pet care.

Job Types: Full-time, Part-time

Pay: $17.00 - $20.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Evening shift
• Holidays
• Overtime

Work setting:

• In-person

Education:

• High school or equivalent (Required)

Experience:

• Receptionist Client Communications: 1 year (Required)
• Veterinary Hospital: 1 year (Required)

Language:

• English (Required)
• Spanish (Preferred)

Shift availability:

• Night Shift (Required)

Ability to Commute:

• Canyon Country, CA 91351 (Required)

Work Location: In person