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Boca Wood Country Club Association Inc is Hiring a Pro Shop Attendant Intern Near BOCA RATON, FL

Responsibilities:

 

Job Title                              Pro Shop Attendant Intern

Level                                     Some Experience

Job Location                      Boca Woods Country Club - Boca Raton, FL

Position Type                    Full Time

Education Level               Undisclosed

Job Shift                              Any

Job Categories                  Hospitality

 

Position Summary:

Assists with all general services in the Pro Shop, including but not limited to sales, merchandising, booking tee times, answering phones, tournaments, and other golf operational tasks. Promotes the game of golf, racquet sports, and the Club while providing exceptional service to our members and guests. Assist with sales and profitability of golf shop operations. Ensures that members have a memorable shopping experience.
 

Responsibilities:

• Greets and assists members and guests by name and in a warm, friendly and professional manner.
•  Exhibits and maintains a professional and upbeat demeanor to reflect a positive and welcoming image of Boca Woods Country Club.
• Answers telephones in a prompt and courteous manner.
• Schedules tee times and books lessons for golf professionals.
• Assist Golf Professionals with scheduling lessons and general support.
• Provides accurate information to members and guests regarding merchandise, special events, golf programs, tournaments, facilities, services, and special promotions.
• Promotes and sells Pro Shop merchandise.
• Assist in buying and selling merchandise.
• Ensures merchandise is properly and creatively displayed. Assists in changing all displays on a regular basis.
• Enters all sales transactions into the POS system, collects payments and issues receipts.
• Resolves discrepancies as it applies to charges.
• Executes the proper opening and closing procedures.
• Handle special orders of merchandise.
• Assist with receiving and pricing merchandise. Assists with checking-in merchandise and inventory controls.
• Handle returned merchandise for credit.

• Operate Point of Sale Register and Inventory Program.
• Assist with monthly inventory activities.
• Sort mail and file invoices.

• Keep the Pro Shop neat, clean and attractive.

• Assist with tournament and event functions as needed.
• Adheres to all Club policies, procedures, and safety protocols.

• Performs other responsibilities as assigned by Management.

 

Requirements:
Proven work experience as a Front Desk manager or Reception Manager

• Hands on experience with office machines (e.g. fax machine, printer)
• Thorough knowledge of customer service, office management and basic bookkeeping procedures.
• Proficiency in English (oral and written)
• Solid knowledge of MS Office, particularly Excel and Word
• Excellent communication and people skills
• Good organizational and multitasking abilities
• Problem-solving skills
• High School diploma; additional certification is a plus.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to stand, walk, use hands to handle or feel objects, tools, or controls, talk or hear, taste or smell.  The employee is frequently required to walk. The employee is occasionally required to reach with hands and arms.  The employee is occasionally required to stoop, kneel, crouch, or crawl.

 

The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

 

While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles and is frequently exposed to extreme cold and extreme heat.

The noise level in the work environment is usually loud.

 

Compensation:

• Salary is commensurate with experience.

This is a full-time position eligible for full benefit package such as: 

• • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Company Paid Life Insurance
  • Supplemental Life Insurance
  • 401(k) Retirement Savings Plan with Company Match
  • Vacation Time
  • Paid Sick/Personal Time Off
  •  Holiday Pay

 

Boca Woods Country Club believes in a culture where the following and practiced and lived by daily.

• Creates a feeling of overall Hospitality, Warmth and Energy through interactions with Members and Staff.
• Responsible for genuine hospitality to all Members and guests, that compliments the service-centric culture of the Club.
• Maintains high visibility, regularly communicating and interfacing with Members, both in person and through structured written communications.
• Is a “Steward of the Brand,” ensuring the intention of the Mission, Vision and Guiding Principles for the Club is understood through actions, practices, processes and through discussions.
• Takes a “Coaching and teaching” approach to team member development and directs corrective action procedures as necessary.
• Responsible for hiring, coaching, disciplinary action, and ensuring proper documentation is completed.
• Focused on continued development of a culture in which all staff are committed creating “wow” moments for Members and guests.
• Works closely with Club partnerships and approved consultants to ensure successful recruitment, retention and performance of the team members who represent the Organization.
• Greets guests and maintains a visible and approachable presence throughout the operation.
• Responds to Member/guest complaints and promptly addresses their concerns.
• Holds and attends regular team meetings for reports, developing alignment across all areas of responsibility.
• As a “Team Player” of Boca Woods Country Club, the Clubhouse Manager must be flexible and is required to perform any job, in whatever capacity, as requested by the General Manager that may be necessary for the smooth operation of Boca Woods Country Club.

 

Disclosure Statement:
 

This position description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

This position description has excluded the marginal functions of the position that are incidental to the performance of essential job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities.

 

I have reviewed and understand the responsibilities of this position as listed above. I understand that I will be required to perform the duties listed in the description as part of my permanent job responsibilities and duties. I also understand that this job description is not intended to be an employment contract and that my employer (Boca Woods Country Club) reserves the right to make necessary revisions to the job description at any time without prior notice.  I further understand that this job description in no way states or implies that these are the only duties to be performed while in this position. I will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or issue assignments.

 

I have read and understand the above:

_______________________________                                  ____________________
Employee Signature                                                                           Date


_______________________________                                  _____________________
Manager Signature                                                                             Date

 

 

Job Summary