Zella's Deli & Restaurant in Swannanoa is looking for a server / manager to help with our small staff. We are a family owned restaurant looking for some friendly help. The ideal candidate would have a few years of server experience and at least some managerial experience as well. We are open 7 days a week and serve lunch, dinner, and Sunday brunch. This position would be evening and day shifts and requires weekends. 
 

Responsibilities:

• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Organize and supervise shifts
• Manage restaurant’s good image and suggest ways to improve it
• Train new and current employees on proper customer service practices

Requirements and skills

• Proven work experience as a Restaurant Manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant pos systems
• Strong leadership, motivational and people skills

www.zellasdeli.com
2372 US 70 
Swannanoa, NC 28778