Michigan Orthopedic Center is a multi-physician surgical practice serving mid-Michigan since 1990. We are committed to providing state-of-the art, high quality orthopedic care and professional, compassionate patient experience. Our sub-specialty fellowship trained surgeons treat complex orthopedic surgical issues including joint replacement of the hip, knee and shoulder, foot and ankle surgery, spinal surgery, fracture surgery, hand, and sports medicine.

MOC is looking for a detail-oriented problem solver who thrives in a positive environment with minimal supervision. We are looking for a motivated and energetic full-time health insurance verification clerk with a customer service-oriented personality to greet patients with a positive attitude and create a great first impression.

Within 90 days, the individual in this position is required to:

• Positively interact with patients, in person and via telephone.
• Verify accuracy of all patient information.
• Communicate patient financial responsibility in an efficient and professional manner.
• Positively interact with insurance companies, and other entities via telephone or in writing.
• Collect, confirm, and verify medical insurance coverage using various applications.
• Secure insurance authorizations as necessary based on service and insurance carrier guidelines.
• Prioritize tasks to enhance efficiency.

The ideal candidate represents the practice in a professional, service-oriented manner that supports the overall mission and wishes to engage in a progressive healthcare clinic.

If you meet the requirements listed below express your interest in this position by submitting a cover letter, resume and your salary requirements for consideration.

• REQUIRED: Prior experience with electronic health records in a medical office (1 year)

• REQUIRED: Insurance verification experience (1 year)
• REQUIRED: Medical billing (1 year)

• REQUIRED: Knowledge of various insurance plans and coverage guidelines.
• REQUIRED: Positive attitude with stellar customer service skills, ability to multi-task, and work in a team environment.

Applicants who cannot meet the above requirements will not be considered.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• No weekends

Ability to commute/relocate:

• Lansing, MI 48911: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person