Join Our Drybar Family as our Front Desk Receptionist AKA Bartender: Become a valued member of our team and be a part of growing Drybar's presence in Montana!

Job Overview:

As a Bartender AKA Front Desk, you are responsible for providing excellent client experiences, facilitating shop flow, following Bartender Non-Negotiables and reporting daily sales results. We expect our Bartenders to be committed to contributing to the success of the
team and the shop.

Duties:
❖ Lead client experience from check in to check out ensuring Drybar standards are upheld
❖ Check clients in and out through Booker
❖ Maintain highest degree of ethics when handling client payments and Stylist tips/commissions
❖ Troubleshoot any Booker issues and make changes to client profiles when needed
❖ Manage Phones and ensure all Voicemail messages are answered in a timely fashion
❖ Elevate scheduling concerns to Customer Service team when necessary
❖ Check notes section of Booker for any special client requests

❖ Manage shop flow including pairing clients with Stylists and managing break schedules for Stylists in the absence of or by request of the Shop Manager
❖ Serve complimentary beverages to our clients
❖ Maintain shop cleanliness
❖ Restock retail displays and maintain display cleanliness
❖ Merchandising and inventory projects as assigned
❖ Provide exceptional service
❖ Create a bar-like atmosphere by engaging with clients and team members
❖ Maintain clear communication with shop management about overall shop operations
❖ Sell products, tools, and memberships
❖ Maintain punctuality for all scheduled and picked up shifts and come to work prepared for the job
❖ Contribute to a positive shop atmosphere
❖ Attend any mandatory shop meetings
❖ Uphold Drybar’s 10 Core Values
❖ Train new Bartenders: thoroughly educate new Bartenders on Booker, Drybar’s core values, Bartender Non-Negotiables in order to set up new hire for success in the role
❖ Side work and cleaning duties
❖ Other duties and projects as assigned

Requirements:
❖ Strong communication skills
❖ Teamwork oriented mindset with a “can do” attitude
❖ Ability to work at a sustained, fast pace
❖ Excellent problem solving and troubleshooting skills
❖ Track record in providing over-the-top, amazing customer service!
❖ Ability to multitask with ease

❖ Frequently required to stand and/or walk for duration of shifts
❖ Integrity and trust
❖ Has the technical ability and skills to operate a point of sale system
❖ Problem solver – use logic and support resources to solve problems at the front desk

❖ Maintains professional demeanor under pressure
❖ Motivated, enthusiastic, and reliable

Job Types: Full-time, Part-time

Pay: $13.00 - $20.00 per hour

Benefits:

• Employee discount
• Referral program

Schedule:

• Every weekend
• Monday to Friday
• Morning shift
• Rotating weekends
• Weekends as needed

Ability to Commute:

• Missoula, MT 59802 (Required)

Ability to Relocate:

• Missoula, MT 59802: Relocate before starting work (Required)

Work Location: In person