At Paris Baguette, we serve up graciousness and are happy to put the needs of others first. We are attentive and accommodating to our guests and to each other. We mix in a little love, comfort and compassion into our work every step of the way. We work diligently with a dedication to quality at our core, taking ownership of our actions and decisions. We hold ourselves accountable to our word. We face challenges head on, and when the bar is set high, we have the conviction to clear it with confidence. We pour our heart into everything we do.

It is why pastries to us are not just a product, they are our passion. If you are someone who has heart, wants to spread joy and is ready to rise to the occasion, we are looking for you to join our growing team!

------- WHAT WE ARE HUNGRY FOR -------

Our Retailers are brand ambassadors who genuinely love our food, love our brand and are customer obsessed! They pay attention to our guests, to their role, to detail and to our product quality. They are happy to see you and happier to serve you! Our Retailers bring a smile to your face because we believe the world needs more moments of joy.

KNOWLEDGE AND RESPONSIBILITIES

• Providing excellent customer service to all customers that come into the establishment or call for orders following Paris Baguette’s high standard of excellence
• Check quality of all the products for displays and organize rotation of displays for all pastries and desserts
• Being flexible and adjusting to different customer personalities and situations
• Make beverages on the basis and demand during operating business hours and prepare coffee
• Always keep all areas of the store clean while operating during business hours
• Refill and organize all pasties and beverages on display
• Work with a high sense of urgency, honesty, integrity, and as efficiently as possible.
• Assisting guests with any inquiries and educating guests on menu items and any special promotions
• Operate POS system (Toast) and perform tasks such as cash handling and credit card processing with attention to accuracy
• Openness to learn about our quality products, specialty menu items, and coffee
• Pay attention to guests and greet guests by making eye contact, smiling and spreading joy! Understanding the guest is the center of it all
• Answering questions and assisting guests with order decisions and processes
• Knowing how to suggestively sell to enhance the guest experience and increasing sales
• Always happy to help! Our retailers want our guests and their fellow team members to feel comfortable and welcome coming to us for assistance.
• Smiling, spreading joy and being positive with every interaction are non-negotiables

WHAT YOU NEED TO HAVE

• Remaining calm and composed, especially when dealing with frustrated or upset customers
• Paying full attention to customers, understanding their needs, and responding appropriately
• Working well with colleagues to ensure a seamless customer experience
• Minimum of 1-2 years of Retail, Customer Service and food handling experience.
• Minimum High School Diploma/GED or Some College.
• Positive and passionate attitude!
• High sense of integrity and ownership.
• Basic math skills (add, subtract, multiply, divide).
• Able to lift up to 25 lbs.
• Time management, ability to prioritize and follow direction.
• Adherence to food safety guidelines.
• Proficient on Point of Sale systems, currently Toast.
• Understand the importance of cash handling and accuracy of transactions.
• Feedback is a gift! We can only learn, grow and improve our service if we hear and understand what it is our customers are telling us.
• High emotional intelligence with the ability to work with diverse teams by being highly empathetic, intuitive, self motivated and driven.
• Teams Win! Has to be a team player who fosters a collaborative and engaged environment. Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette’s Mission, Vision, Brand Values and Culture.

SWEET PERKS & BENEFITS

• Growth opportunities
• Competitive compensation
• Employee discount
• Free Cake for your Birthday
• Employee referral program

Job Type: Part-time

Pay: From $18.29 per hour

Expected hours: 16 – 32 per week

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person