Job summary

The opportunity has arisen for a Band 3 Support Secretary / Audio Typist within the Adult Medicine Department within a very dynamic team.

This Role will require excellent organisational, communication and interpersonal skills.

Audio typing skills and a working knowledge of Microsoft Word and Excel are essential.

An understanding of medical terminology is desirable and previous experience of Medway is advantageous although not essential as training will be provided together with training on the Digital Dictation system.

Main duties of the job

• Undertake clinic typing as and when instructed by the team co-ordinator or relevant Medical Secretary.
• Ensure all typing is completed in line with the Medical Secretariat benchmarks and in the interests of patient care.
• Undertake other clerical duties as delegated by the team co-ordinator / Medical Secretary as and when required.
• Support the Medical Secretary in handling patient, GP and other general enquiries as instructed.
• Ensure all patient notes and reports are organised to enable prompt return to the filing section.
• Assist in meeting administrative targets for the Clinical Administrative Team and the Trust as a whole.
• Ensure maximum data accuracy of patient data at all times.
• Adhere to security and data protection policies of the Trust in respect of access and use of patient data, equipment security etc.
• Maintain confidentiality at all times.
• Use computer, office equipment and telephones to undertake the duties of the post, including the use of Medway for identification of patients, in-patients, out-patients and waiting list data and tracking in and out of letters and hospital case notes.
• Support patients, GPs and consultants departments etc., by handling clerical duties as 2 allocated by the Medical Secretary / Service Manager by providing effective and efficient service in a polite, positive and courteous manner (and in the absence of the Medical Secretary).

About us

Kettering General Hospital NHS Foundation Trust is one of the largest employers in the area and we are on an exciting journey.

We have entered into a Group Model with neighbouring Northampton General Hospital and have become University Hospitals of Northamptonshire.

Our Excellence Values :

Compassion

Respect

Integrity

Courageous

Accountable

Job description

Job responsibilities

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading.

The full person specification can be accessed under the Shortlisting Criteria section of the document.

Person Specification

Qualifications

Essential

• GCSE Maths and English, grade C or above
• RSA / OCR typing stage II

Desirable

AMSPAR

Knowledge and Experience

Essential

• Audio typing / touch typing
• Experience of working in administration team
• Prioritising workload
• Understanding and experience of confidentiality

Skills

Essential

• Excellent communication skills and ability to demonstrate effective listening, verbal and written skills
• Concentration with unpredictable workload / interruptions

Desirable

• Highly motivated, hard-working, proactive, resilient individual

Last updated : 2024-05-25