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VRC TECHNOLOGIES, INC.
HOUSTON, TX | Full Time
$58k-74k (estimate)
2 Months Ago
Order Fulfillment Specialist
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$58k-74k (estimate)
Full Time 2 Months Ago
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VRC TECHNOLOGIES, INC. is Hiring an Order Fulfillment Specialist Near HOUSTON, TX

The position is responsible for managing and executing the Order Fulfillment process according to Customer’s Service Level Agreements, execute Purchase Orders and Logistics.

Order Fulfillment

o Process customer orders through the ERP system

o Send Order acknowledgment and order confirmation within 24 hours

o Oversees the order tracking process and ensures orders are processed in accordance with Customer Service Level Agreements.

o Align order requirements and delivery dates with Production Scheduler and Carriers to meet order requirements

o Capable of resolving escalated issues arising from operations and requiring coordination with other departments

o Ensure proper paperwork is sent to Customers prior delivery

o Ensure paperwork and transactions in the ERP are complete to invoice Customer within 24 hours after shipment

o Excellent proactive customer communication regarding order status through email and over phone

o Update Order Master in a daily basis

o Attend and contribute to production meetings daily.

o Service Level Agreements Metrics Management

Logistics

o Coordinates with dedicated fleet dispatcher all outbound and inbounds to prioritize fleet usage or book common carriers and assure customer delivery date and requirements are met 

o Estimates load size for the order and obtains shipping quotes from freight companies

o Tracks all shipments and keeps delivery records on file and measure on time deliveries

o Review and approve invoices from carriers

Purchasing

o Execute Purchase Orders based on PO requisitions from Planning, vendor requirements 

Education

High School diploma or 3-5 years of experience in Order Fulfillment (Customer Service), Procurement and/or Logistics (within the Chemical Industry a plus)

Preferred Experience / Skills

B.A. / B.S. Degree Preferred
APICS certification a plus
Microsoft Excel - Advanced
QuickBooks or any ERP experience a plus
MS Power BI experience a plus
Personable a must! - customer engagement is required

Job Summary

JOB TYPE

Full Time

SALARY

$58k-74k (estimate)

POST DATE

03/14/2024

EXPIRATION DATE

07/20/2024

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The following is the career advancement route for Order Fulfillment Specialist positions, which can be used as a reference in future career path planning. As an Order Fulfillment Specialist, it can be promoted into senior positions as an Order Fulfillment Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Order Fulfillment Specialist. You can explore the career advancement for an Order Fulfillment Specialist below and select your interested title to get hiring information.

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If you are interested in becoming an Order Fulfillment Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Order Fulfillment Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Order Fulfillment Specialist job description and responsibilities

Developing customer order management (COM) processes and leveraging a COM system are prerequisites for profitability.

04/26/2022: Providence, RI

Understand what the customer wants, make or purchase the product package, ship the product, track the delivery to completion, and follow up with the customer — an effective customer order management process and technology supports these steps to adds valu

05/06/2022: Elkhart, IN

Order Fulfillment Specialist does the process of receiving, tracking, and fulfilling customer orders.

04/16/2022: Minneapolis, MN

Monitors and works closely with purchasing team to ensure on time to meet order commitment.

04/26/2022: Chattanooga, TN

Update and check order history and future shipment dates along with writing up the purchase orders and customer conflict resolution basic logistics skills.

03/07/2022: Killeen, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Order Fulfillment Specialist jobs

COM functions as a component of a coordinated supply chain, where the distributed order fulfillment process meets sales, marketing, and customer service strategies.

04/13/2022: York, PA

Orders are placed by customers from different places, at different times, across every available channel.

03/27/2022: Fort Myers, FL

Order management should offer a holistic way of analyzing the entire ecommerce logistics process.

03/02/2022: Rochester, MN

Take advantage of real time metrics to streamline fulfillment and predict problems.

03/23/2022: Allentown, PA

Required to obtain posted minimum quota tier based on area of work within Order Fulfillment Quality.

02/12/2022: Longview, TX

Step 3: View the best colleges and universities for Order Fulfillment Specialist.

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