Full job description
Position Title: Laundry Attendant
Strategic Business Unit: Hospitality
Labor Category: Hourly, Non-Exempt
SCOPE OF WORK
The Laundry Attendant is responsible for collecting, sorting, and cleaning laundry as well as maintaining a constant supply of clean linens for the hotel in order to provide high quality laundry for our guests.
RESPONSIBILITIES
Perform all stages processing the linen and terry including, but not limited to collecting, transporting, sorting, weighing, loading, and unloading washers, dryers and chutes, ironing, folding, storing and delivering.
Maintain the cleanliness of the laundry room and machinery including the removal of lint from the dryer filters and surrounding areas.
Maintain stock levels.
Respond to guest service issues in a timely, friendly, and efficient manner.
Perform additional laundry services as needed.
Report all maintenance concerns to management in a timely manner.
Follow and adhere to all standards and regulations set forth by brand requirements and as directed by management.
Be a Brand Ambassador of A&R’s Culture, Mission, and Values.
Ensures all guests are treated in an efficient and courteous manner and that all Company standards are applied.
Other duties as assigned.
QUALIFICATIONS
Previous laundry attendant experience preferred but not required.
Must be willing and able to work a varied schedule that may include early morning, evening, night, and weekend shifts.
Basic ability to comprehend English language sufficiently to understand information such as labels, instructions, and basic guest requests.
Ability to work in a fast-paced, high-pressure environment.
Ability to perform job functions with attention to detail, speed, and accuracy.
Ability to move throughout the hotel (standing, walking, kneeling, and bending) for extended periods of time.
Professional and ethical.
Excellent customer service skills.
Quick learner and hard worker.
Must be a team player and be able to work independently.
WORKING CONDITIONS
Must be able to use body members to work, move or carry objects or materials.
Must be able to stand for periods of time.
Ability to lift to 25 lbs.
Ability to make repeated and continued movements of the shoulders, elbows, and hands (below waist and overhead movements).
Must be able to lift, push, and pull a moderate weight frequently.
A&R Group provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.
To ensure equal employment opportunities to qualified individuals with a disability, A&R Group will make reasonable accommodations for the known disability of an otherwise qualified individual, unless undue hardship on the operation of the business would result. Employees who may require a reasonable accommodation should contact the Human Resources Department to begin the ADA interactive process.
If you require alternative methods of application or screening, you must approach the employer directly to request this as really is not responsible for the employer's application process.