1 Courtyard by Marriott Fayetteville NC Job near me
Courtyard by Marriott Fayetteville NC is Hiring a Front Desk Associate Near Fayetteville, NC
Job Overview:
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have excellent communication skills, a strong attention to detail, and a passion for hospitality, we invite you to apply.
Duties:
- Greet guests with a warm and welcoming demeanor
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel amenities, services, and local attractions
- Assist guests with reservations, changes, and cancellations
- Handle guest complaints or concerns with professionalism and empathy
- Maintain a clean and organized front desk area
- Process payments and maintain accurate records
- Collaborate with other hotel departments to ensure guest satisfaction
Experience:
- Previous experience in a customer service role is preferred
- Familiarity with hotel management systems is a plus
- Excellent phone etiquette and communication skills
- Strong problem-solving abilities
- Ability to multitask and prioritize tasks effectively
- Bilingual or multilingual skills are an asset
At our hotel, we value our employees and offer competitive benefits including:
- Competitive pay rates
- Opportunities for career growth and advancement within the hospitality industry
- Ongoing training and development programs to enhance your skills
- Employee discounts on hotel stays and amenities
If you are passionate about providing exceptional guest service and thrive in a fast-paced environment, we would love to hear from you. Apply now to join our team as a Front Desk Agent!
Job Type: Full-time
Pay: From $13.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Morning shift
Work setting:
- In-person
Ability to Relocate:
- Fayetteville, NC 28303: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time
$28k-37k (estimate)
03/29/2024
09/28/2024
The job skills required for Front Desk Associate include Customer Service, Guest Service, Communication Skills, Attention to Detail, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Associate positions, which can be used as a reference in future career path planning. As a Front Desk Associate, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Associate. You can explore the career advancement for a Front Desk Associate below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Associate job description and responsibilities
Front Desk Associate keeps the front desk and lobby area clean and neat.
01/02/2022: Houston, TX
The Front Desk Receptionist will perform a variety of general office duties such as client service, data entry, requisition of supplies, secretarial services, mail services, public relations, correspondence, and word processing.
02/05/2022: Saint Louis, MO
Working at the front desk requires using computers to keep records, process payments, and complete other tasks.
03/03/2022: Virginia Beach, VA
Maintaining cleanliness of front desk areas to contribute to an exceptional facility experience.
01/04/2022: Trenton, NJ
The Front Desk employee ensures positive customer experience.
12/09/2021: Lafayette, LA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Associate jobs
A front desk agent does not need any experience but should have a high school degree or GED equivalent.
02/14/2022: Memphis, TN
A front desk receptionist needs to be highly organized, friendly and engaging.
01/09/2022: Chillicothe, OH
Because a front desk worker has to multitask and serve many guests at once, a good employee must keep calm under pressure.
02/03/2022: Bridgeport, CT
Front desk employees need to be able to get along and work with a variety of people.
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Always Be Available as a Mentor.
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Step 3: View the best colleges and universities for Front Desk Associate.
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